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Member since: Jun 2024Deals bought: 157
1 stars
1 stars
Edited Apr 29, 2025

Features and support lacking after a few months of use - no path to engage LTD users

Edit Jun 21, 2025: after they came back to Appsumo I tried to upgrade, but features that were being promoted on the site as needing an upgrade were not unlocked. Bait and Switch. I asked for months about this on chat and they just said to it was not available unless they returned to Appsumo and had no control over that. But then provided no ability to enagage with that feature upgrade, and THEN blamed a "bad banner" on the confusion - not at all owning up to asking for support around account upgrades for months.

Other bugs like poor AI advice creeping in and missing picking up campaigns from google ads account STILL here.
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Somewhat good cross-campaign UI, but also somewhat buggy, and no emphasis on improving the product. Also they have painted LTD users into a corner, as some features are behind upgrade paywall, but without any ability to pay - the tie in with appsumo means you cannot upgrade directly even on request.

They have added a few features that don't fully work, but tbh this feels like a glorified google ads dashboard with better interface, and the improved ability to understand metrics and watch competitors (not working for me in their current app) just make me want to now find a better tool.

TLDR; feels like they don't care about LTD license holders, and are adding buggy features without supporting existing users.

Edit a month after the reply from the company - yes, still buggy and limited on attempt to upgrade, without clear feature availability / levels communicated on AppSumo or on their app directly.

Founder Team
Cem_Adsby

Cem_Adsby

Edited Jun 19, 2025

We appreciate constructive feedback - but let’s be honest: this review goes beyond that. It misrepresents facts and feels more like an attempt to damage than to help.

You mention a “bait and switch,” yet all LTD features promised during our original AppSumo launch are still fully available. What happened was a misconfigured upgrade prompt that showed up for LTD users during our second AppSumo deal - that was our mistake, and we fixed it quickly. But this does not justify accusations of dishonesty.

Adsby is not “abandoned.” We’ve been shipping updates consistently (see our changelog) and maintaining open communication with our users. Most AppSumo customers are satisfied and appreciate the value they’ve received.

If something isn’t working for you, our support is always open, and we’re happy to help or refund. But spreading inaccurate claims doesn’t help anyone - not the community, and not other founders trying to build something real.

Wishing you the best,
Cem

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