A: Hey Craig!

Excellent questions, and I totally get why you'd be looking for "chatbot" specifically if that's your primary focus right now. Apologies if our current terminology and website structure made it a bit tricky to connect the dots immediately – let's clear that up!

1. "Chatbot" on AgenticFlow - It's Our "Agents"!
You're right, we don't have a big headline saying "Build Chatbots Here!" on the main site. In AgenticFlow, what you're thinking of as a "chatbot" is what we call an "Agent."

Why "Agent"? Because our vision goes beyond simple Q&A. An "Agent" in AgenticFlow is an AI entity that can:
Have a conversation (like a chatbot).
Be trained on your specific knowledge (website content, uploaded PDFs/Docs - RAG).
Use tools (via our 2500+ MCP integrations like Google Sheets, Slack, CRMs, email, etc.) to perform actions based on the conversation.

Trigger workflows.
Eventually, collaborate with other agents (with the Multi-Agent Add-On).
So, when you want to build a chatbot, you "Create an Agent" in AgenticFlow. You give it a system prompt (its personality and instructions), train it on your knowledge, and then you can embed that Agent as a chat widget on your website.

2. Why No Chatbot on Our Own Website (Yet!)?
Fair point! During this intense AppSumo launch and with a lean team, we've prioritized direct community interaction (like here, AppSumo) and email support (support@agenticflow.ai) to handle the initial wave of questions and feedback.

We absolutely believe in "eating our own dog food," and a sophisticated AgenticFlow-powered support/sales Agent for our own site is definitely in the plan as we continue to scale and refine the platform. We want it to be a great showcase when we roll it out!

3. Documentation for "Chatbots" (Agents):
You're right again – we need to make this clearer in the docs. The information for building what you'd consider a chatbot is primarily under sections related to:

Agents: How to create them, configure system prompts, add knowledge. (e.g., https://docs.agenticflow.ai/agents/introduction)
Knowledge: How to upload data (files, URLs) for your agent to use. (The revamped Data/Knowledge section is key here).
Publishing/Embedding Agents: How to get the script to put the agent (as a chat widget) on your site.
We'll work on adding a more explicit "Building Chatbots" guide or cross-referencing better.

4. Can I Use My Own ChatGPT API Key?
YES! Absolutely. This is what we call BYOK (Bring Your Own Key).
In AgenticFlow (Connections), you can add your API key from OpenAI (for ChatGPT models like GPT-4, o3), Anthropic (Claude), Google (Gemini), Straico, etc.
When you build your Agent (chatbot), you can then select your connected OpenAI account and choose the specific ChatGPT model you want it to use. The AI usage cost for that model is then billed directly by OpenAI to your key.

5. Does the Chatbot (Agent) Handle Email Notifications?

Yes, indirectly through Workflows and MCPs.
The Agent itself has the conversation.
Based on the conversation (e.g., user requests a quote, needs human follow-up), the Agent can be instructed in its system prompt to trigger a specific AgenticFlow Workflow.
That workflow would then contain a step using an Email MCP (like Gmail: https://agenticflow.ai/mcp/gmail or SendGrid: https://agenticflow.ai/mcp/sendgrid) to send out the email notification (e.g., to your sales team with the lead details, or to the user with a summary).

AgenticFlow as a Robust Chatbot Solution (and More):
You've hit the nail on the head. While you might come looking for a "chatbot," what you find in AgenticFlow is a platform to build AI Agents that can function as highly capable chatbots but are also designed to do much more by integrating with other tools and executing complex tasks.

For a robust chatbot:
- Train it on extensive, accurate knowledge.
- Craft detailed system prompts for tone, behavior, and when to escalate/trigger actions.
- Integrate it (via workflows) with your other systems (CRM, email, calendar) for lead capture, follow-ups, or booking.

You can start by building a powerful conversational AI (your chatbot) and then progressively add more "tool-using" capabilities and workflow automations as your needs evolve, all within the same platform.

Thanks for pushing for this clarity – it helps us understand how to better communicate our value to users like you who are looking for top-tier chatbot solutions with room to grow into more advanced AI automation!
— Sean