Need to change login email

Question

Hello! \u000a\u000aI don\u0027t have access to the email I used to set my account initially when I bought the code. I have not used the platform yet and the business associated with my email has gone away. I sent a message inside the app but haven\u0027t gotten a response. Can someone please help my update my profile? Thanks :\u002D)

Asad_Ali · Answer

Hey \u000a\u000aWe send confirmation email on your current email when you try to change the email. So if you don\u0027t have access to your current email, it makes things a bit hard. \u000a\u000aWe will still see how can we help on this. If you already created the ticket, we will get back to you. \u000a\u000aThanks

donnakunde · Answer

Thank you for the reply! It would be really helpful to be able to figure this out. I can screenshot from that old email. I just cannot receive new email so if you want me to send a screenshot of my welcome email, I can do that.

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