4.8
Taco ratings
Agiled has received praise for its comprehensive features, user-friendly interface, and white-label capabilities. The platform is noted for its ability to streamline CRM, HR, project management, and invoicing. While there have been occasional glitches and some language support limitations, overall, Agiled is a solid choice for those seeking an integrated white-label platform. With a 60-day money-back guarantee, it's worth considering Agiled for its range of features and capabilities.
AI-powered summary of customer reviews
Verified purchaser
Purchased 10 codes and Support is nah
I purchased 10 codes because I need the AI and the features for my startup business. The features are good, can use this for our business, but the AI is not working. The format for AI is not good, and I keep getting an error when using the AI assist.
One thing I am always looking at for SaaS like this is support. You can reach out to the chat in their website, but the support gets back to you after a few days. Sometimes, I would have to follow up 3x for the SMTP error I am getting, and up to now, after 2 weeks, there's no support.
I hope they will reach out immediately for every issue, at least for acknowledgement, then provide a timeline for resolution.
The platform is still very slow, and feedback from my team is that it takes a while before the projects and the tasks to appear and be updated. The platform is easy to use, but it's not efficient and fast.
All in all, features are good and I'm willing to update the review for any and all support that's faster than the current timeline. Also, I'm thinking of refunding the other codes as getting 10 codes for the AI assist is not worth it.
Asad_Ali
Jun 6, 2025Hey
I apologise for the inconvenience you had.
I can see you reached out with some issues your team was having with Tasks and Projects. We sent a detailed reply to that.
Also we responded to your tickets related to smtp as well. Please note that you have to reach out to your smtp provider if details are not working. Our support team cannot help with that. That's what we let you know there as...
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Verified purchaser
Not there yet!
Review 2:
The team is responsive. Once I can get the chat to be instant and file issue resolved, I will increase the rating
Review 1
Sorry, but the product is buggy. I recoded 5 videos showing issues. I hope they work on the fixes. I will again revisit this page once all issues I reported are fixed. The communication module is not that usable at this point. The Tasks automatically show completed. The @ mentions are not working at this point. - I'd like to see progress in the next 60 days and will take a call on refund. I hope Asad is hearing me. - I will review this again.
Asad_Ali
May 10, 2025Hey TGP
Thanks for your review.
We went through the tickets you created
1. Email Confirmation not arriving : Was a temporary delay in email system. Back in order (not a bug)
2. Files not visible under shared folder in one portal: Investigating. (will be fixed in few hours)
3. Mentions not working: You will have to preview the task to use mentions. (not a bug)
4. Chat module is almost realtime...
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Verified purchaser
Projects - Needs work
**tempering my review / adding back a star -- Agiled team is being responsive and fixing things. That's the most important thing. Everyone hates projects.. it's often the least cared for module..
I guess, according to the reviews here, I'm the only person that has ever tried using projects in Agiled. Among other issues: Can't import tasks with milestones. If manually creating tasks, can't ever edit milestone again unless you want to delete and recreate the task. General tasks interface different than project task interface (even though they're the same tasks). In project, everytime you click anywhere on the task, it's marked as completed (instead of only when you check the box).. No way to bulk assign someone to a project (and also, assigning a team member to a task on import does not work). Get ready to manually edit hundreds of tasks if someone leaves the team. No way to bulk-do-anything other than delete. Overall, I can't use this. I hope the other modules are better. I guess I need to hurry up and implement them to see.. I was hoping to white label and resell this as part of the offering for the Entrepreneur Toolkit I'm working on. I guess that may be out the window..
Asad_Ali
Edited May 7, 2025Hey
I apologise for this inconvenience and UX issues you had. We already replied to your tickets as well.
1. Yes we do not have milestone mapping feature when importing task. That's a limitation as of now that will be worked on.
2. You should be able to update milestone on task edit, we will look into this.
3. Project Tasks section received a recent revamp that's why its a bit different from...
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Verified purchaser
Not my kind of product
I tried this product because of the reviews but it seemed too complex for me to understand. I was expecting it to be a replacement for the tools in square payments at least but that is not what I found.
Asad_Ali
May 5, 2025Hey
Thanks for your review. Sad to see Agiled was not a right fit for your needs. If you have any questions, please let me know.
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Verified purchaser
Awesome Tool
It does so much! i have it now a few weeks and i havn`t setup all!!! It works great, after i work with the Customer Service.
Asad_Ali
Feb 2, 2025Thanks a lot Mirko :) I am happy to see you are liking Agiled and support is helpful.
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