Q: Whatsapp and Facebook
I recently came across a question about integrating WhatsApp and Facebook with Answerly. As an Answerly user, I’ve found this process incredibly challenging and poorly supported. The integration is overly complex, the official tutorial is unclear and unhelpful, and my emails to support requesting a detailed guide have gone unanswered or received inadequate responses. The issue isn’t a lack of users—it’s the difficult integration and subpar support.
My question is: Can I get a refund, even though I purchased Answerly some time ago?
Fatos_Answerly
Edited Apr 19, 2025A: Hi Benal,
Our Whatsapp integration simply asked you for the phone number and the api key. The challenge unfortunately was getting that key from meta which there's nothing we can do on our side.
As for refund, we cannot issue refunds ourselves so I suggest you reach to appsumo support.
Verified purchaser
Benal,
I just want to let you know that if you feel unfair, we can reimburse you with one of our other products free of charge! Just send us an e-mail at hi@answerly.io