Q: Does your chat widget support authenticated user data passing?
We have users who are already logged into our website, and we want to pass their name, email and other session data directly to the chat widget so they don't need to re-identify themselves when starting a chat. We also want this identification data to appear in the admin panel so our agents know who they're talking to. What's the implementation method for this - do you support JWT authentication, a JavaScript API call, or some other method?
wallace7May 17, 2025
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