Q: It is not serious not to respect the previous agreements
I just saw that you do not respect the previous agreements. It is not serious to sell an offer and change the conditions when you want. Even if we have limited audios, at least respect the ones we have. Who doesn't tell me that tomorrow I will buy this and in a year you will change the terms. I repeat, this is not serious. You should respect the conditions of the previous agreements.
I apologize for any confusion but we do honor all previous deals we have offered on AppSumo. The previous deal we offered in 2018 and 2019 was for 3000 credits and we still honour these deals. The new deal is now for unlimited downloading.
I'm considering on buying this deal or not, and was scrolling through all the available tracks and sounds effects to get an idea whether it's something useful for me or not. When I went through all category folders, I noticed there were between 25 and 50 songs/effects per folder, meaning I can see around 5.000 songs/effects and not anywhere close to 300,000. Is this because I don't have a registered or paid account that I don't get to see all 300,000 tracks and effects? Cheers, Tom
A: Hello Tom, Great question! The tracks you’re seeing are just a preview—our full library contains 300,000+ tracks and sound effects. Once you register, you’ll get full access to everything.
If you’d like, we can share some sample categories or genres to help you explore further. Let us know how we can assist!
Hi Florence, thank you for your reply. I've just purchased a license ;-)
Cheers, Tom
Q: Sampling for clients video
I am generating videos for customers. Can I provide samples of the audio so they can select which audio they want to add to the video? The samples would be short, 10 to 15 seconds long
this looks like a tempting offer, but when I read "Customers who bought the 2018 or 2019 AppSumo lifetime deals need to purchase this offer to access the new features and limits" it made me wonder. I have never had to pay into an AppSumo LTD product I purchased again, to be able to take advantage of the tier I purchased.
Who says, that AudioHero won't change its top-tier's name and features every 4-5 years and then demand that we purchase it again to continue being able to take advantage of all of its features?
The past deal we offered in 2018 and 2019 was for a limited amount of download credits. The current deal we are now offering is unlimited download credits so there will not be a upgrade option in the future.
Q: Is it limited downloads or 300,000 downloads?
When I got locked into my account, it says 300,000 credit for download. I thought it was unlimited download. Can you clarify on this one thanks.
Florence_AudioHero
Jun 9, 2025A: Hi Sumo-Ling,
Please, disregard the number 300,000. It renews automatically. The deal is unlimited downloads! Rest assured.
Kind Regards,
Florence.-
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Q: It is not serious not to respect the previous agreements
I just saw that you do not respect the previous agreements. It is not serious to sell an offer and change the conditions when you want. Even if we have limited audios, at least respect the ones we have. Who doesn't tell me that tomorrow I will buy this and in a year you will change the terms. I repeat, this is not serious. You should respect the conditions of the previous agreements.
Craig_AudioHero
May 26, 2025A: Hi Fervellasberzas,
I apologize for any confusion but we do honor all previous deals we have offered on AppSumo. The previous deal we offered in 2018 and 2019 was for 3000 credits and we still honour these deals. The new deal is now for unlimited downloading.
Thanks,
Craig
Share AudioHero
Q: Limited tracks visible when not registered?
Hi there,
I'm considering on buying this deal or not, and was scrolling through all the available tracks and sounds effects to get an idea whether it's something useful for me or not. When I went through all category folders, I noticed there were between 25 and 50 songs/effects per folder, meaning I can see around 5.000 songs/effects and not anywhere close to 300,000. Is this because I don't have a registered or paid account that I don't get to see all 300,000 tracks and effects? Cheers, Tom
Florence_AudioHero
May 19, 2025A: Hello Tom,
Great question! The tracks you’re seeing are just a preview—our full library contains 300,000+ tracks and sound effects. Once you register, you’ll get full access to everything.
If you’d like, we can share some sample categories or genres to help you explore further. Let us know how we can assist!
Cheers,
Florence.-
Share AudioHero
Verified purchaser
Hi Florence, thank you for your reply. I've just purchased a license ;-)
Cheers,
Tom
Q: Sampling for clients video
I am generating videos for customers. Can I provide samples of the audio so they can select which audio they want to add to the video? The samples would be short, 10 to 15 seconds long
Craig_AudioHero
May 18, 2025A: Hello,
Yes absolutely!
Thanks,
Craig
Share AudioHero
Q: Paid Upgrade, really?
Hello,
this looks like a tempting offer, but when I read "Customers who bought the 2018 or 2019 AppSumo lifetime deals need to purchase this offer to access the new features and limits" it made me wonder. I have never had to pay into an AppSumo LTD product I purchased again, to be able to take advantage of the tier I purchased.
Who says, that AudioHero won't change its top-tier's name and features every 4-5 years and then demand that we purchase it again to continue being able to take advantage of all of its features?
Craig_AudioHero
May 18, 2025A: Hi Till,
Thank you for reaching out.
The past deal we offered in 2018 and 2019 was for a limited amount of download credits. The current deal we are now offering is unlimited download credits so there will not be a upgrade option in the future.
Thanks,
Craig
Share AudioHero