Q: Can I Forward All Calls?
By using Unconditional Forwarding?
Aadil_Automaticall
Jul 16, 2025A: Of course yes - once you finish the setup form we should you the forwarding details :)
martineliasczPLUSI see so. So the number I should forward all the calls to via unconditional forwarding is unique per each customer? Unconditional forwarding will pass the number of the caller, not my number. Is this OK?
No it is not unique per customer - we need the forwarding number to forward the origin caller id if not we are not able to locate you in our system. Love how the conversation goes technical :)
martineliasczPLUSHaha, it is technical indeed.
So to sum it up, we have:
Number A (my phone number)
Number B (customer number)
Number C (forwarding number)
If I forward all calls via unconditional forwarding from Number A -> C. What number does your backend (Number C) need to see - Number A or Number B?
I suggest it is Number A and not B, right? OR You want to see Number B and have ability to see Number A? Thx!