A: Hello Valere,

All our systems are currently hosted in EU-Frankfurt data centers. We use GDPR compliant third parties and have our own systems in place(All based in the EU)

Unfortunately we do not support Belgian phone numbers yet for B2C, we are only taking Belgium on agency plans if you're operating as a business.

Does the voicebot support French natively, and can it handle Belgian French linguistic specifics (for example, using “nonante” instead of “quatre-vingt-dix” for “ninety”)? Yes we do have the voicebot supporting native Belgian French accent - you can join discord if you need voice samples: https://discord.com/invite/EdW29HxqfC

Are there extra charges for exceeding the included minutes? No, if you exceed given minutes you can buy additional minutes but we do not autocharge you. We are strictly against this to save our users from hidden costs. You can buy minute packages from https://automaticall.io/forward/usage
What are the costs for sending SMS messages or for call redirections/forwards? SMS messages on the house currently, we send a whatsapp message, if it fails we send an SMS. Call forwards usually none since we provide local numbers and depends on your carrier plan.

Are there any other additional fees I should be aware of? Nope, we're transparent (39 is all you pay, rest we cover, lifetime.)

Do you provide an API to connect CRMs or automation tools n8n, Make? We are rolling out an N8N integration very soon - follow our roadmap - https://automaticall.featurebase.app/roadmap