Q: Will you support multiple websites at the same time?
I can only add one website and talk about it. Will you consider the option to add several websites and then within the chat select the website we want to consult about?
A: Hi, thanks for the question! The feature for quick configuration switching is already on our roadmap here: https://blog.backona.com/backona-ais-roadmap-2025/. It probably won’t work by asking directly in the chat, but you will be able to switch websites easily while chatting, inside the chat module. At the moment you can analyze data from multiple websites, but you need to switch between them...
1. Can the AI generate a custom report within a GA4 account based on a question? 2. Is the AI able to navigate to the requested section, for example, show me where ad conversions are tracked? 3. Can the AI either create or guide us through tasks in Analytics, such as setting up custom key events? 4. Is the AI capable of offering suggestions, like how to optimize traffic for a specific keyword or location?
1. Yes - just ask Backona AI to build a custom report (for example, “Create a report showing weekly bounce rate by landing page”). It will pull the data and format it into a clear report you can easily read and work with. If you’d like a chart, just follow up with something like “Now turn this into a chart.” It’s a two-step process for now, but we’re...
Currently with a Tier 1 plan, each Backona AI login can only be linked to one Google account at a time. Within that Google account you can connect every GA4 and GSC property you have access to, so if you pick one of your Gmail accounts, you can pull data from its three properties without issue. You’re free to swap which Google account is connected at any...
A: Hello there, thanks for letting us know about this!
We’ve just tested the https://backona.com/webinar link and it’s working correctly on our end. To help us pinpoint what’s happening for you, could you please email the following details to adam.w@backona.com:
Your browser and version Your device and operating system A screenshot of the 404 error page
Oh, I see! The most likely culprit is the single slash, please use this exact URL: https://backona.com/webinar Our browsers often auto-correct links for us, so we didn’t spot it right away. If you still hit a 404 after copying and pasting the correct address, just send the details to the email provided earlier and we’ll dive in.
Thanks for confirming. We’ll update the AppSumo page link so clicks go straight to the webinar. Appreciate you pointing that out!
Q: no chat history?
Hi,
I just started using the platform a few minutes ago—great job on the easy setup! I tried some basic questions about data from the past 52 weeks, and it responded quickly, which is fantastic.
However, I noticed that when I click on the Help section and then return to the chat, the conversation is blank. Is there currently no chat history feature, or am I possibly missing something in the settings?
Currently there isn’t a chat history feature, but it’s on our 2025 roadmap, you can view the full plan here: https://backona.zendesk.com/hc/en-gb/articles/4777085583647-Backona-AI-s-Roadmap-2025
We’re aiming to launch the conversation history feature by the end of June, so you’ll be able to save past sessions and pick up right where you left off.
While testing the platform, I had another idea: it would be super helpful if you could include a starter list of prompts to extract basic statistics from Google Analytics, along with some sample visual outputs (like graphs or charts). That way, new users can quickly see what’s possible and use those as a base to build more customized analyses.
We have actually chatted about this internally a few times already, but I think your message was the push we needed to finally focus on this feature. Thank you so much for that. Customers like you genuinely mean a lot to us, thanks :) - David Patrykowski (co-founder)
Q: Will you support multiple websites at the same time?
I can only add one website and talk about it. Will you consider the option to add several websites and then within the chat select the website we want to consult about?
Ann_Backona
May 15, 2025A: Hi, thanks for the question! The feature for quick configuration switching is already on our roadmap here: https://blog.backona.com/backona-ais-roadmap-2025/. It probably won’t work by asking directly in the chat, but you will be able to switch websites easily while chatting, inside the chat module. At the moment you can analyze data from multiple websites, but you need to switch between them...
Share Backona AI
Q: Can the AI do....
1. Can the AI generate a custom report within a GA4 account based on a question?
2. Is the AI able to navigate to the requested section, for example, show me where ad conversions are tracked?
3. Can the AI either create or guide us through tasks in Analytics, such as setting up custom key events?
4. Is the AI capable of offering suggestions, like how to optimize traffic for a specific keyword or location?
Adam_Backona
Edited May 15, 2025A: Hello there, thanks for the questions!
1. Yes - just ask Backona AI to build a custom report (for example, “Create a report showing weekly bounce rate by landing page”). It will pull the data and format it into a clear report you can easily read and work with. If you’d like a chart, just follow up with something like “Now turn this into a chart.” It’s a two-step process for now, but we’re...
Share Backona AI
Verified purchaser
I'm impressed! I'll begin with tier one to give this a try!
Q: How many properties can we connect to?
Let's say that I have 3 different gmails and each of them has 3 different GA4/GSC properties (so in total I manage 9 websites).
With T1, can I ask questions about all my 9 different websites after connecting my 3 different emails?
If yes, can I connect an unlimited number of accounts and only be limited by the number of questions being made per month?
Adam_Backona
May 8, 2025A: Hello there, thanks for the question!
Currently with a Tier 1 plan, each Backona AI login can only be linked to one Google account at a time. Within that Google account you can connect every GA4 and GSC property you have access to, so if you pick one of your Gmail accounts, you can pull data from its three properties without issue. You’re free to swap which Google account is connected at any...
Share Backona AI
Q: Webinar link not working
9th May Webinar link on "founders update" is not working
(https:/backona.com/webinar)
It leads to a 404 page
Adam_Backona
Edited May 8, 2025A: Hello there, thanks for letting us know about this!
We’ve just tested the https://backona.com/webinar link and it’s working correctly on our end. To help us pinpoint what’s happening for you, could you please email the following details to adam.w@backona.com:
Your browser and version
Your device and operating system
A screenshot of the 404 error page
In the meantime, you might try clearing...
Share Backona AI
https://i.postimg.cc/g09JHJT4/wrong.png
Oh, I see!
The most likely culprit is the single slash, please use this exact URL:
https://backona.com/webinar
Our browsers often auto-correct links for us, so we didn’t spot it right away. If you still hit a 404 after copying and pasting the correct address, just send the details to the email provided earlier and we’ll dive in.
Copy/Pasting direct link works. only when clicking there gives the 404 AppSumo page
Thanks for confirming. We’ll update the AppSumo page link so clicks go straight to the webinar. Appreciate you pointing that out!
Q: no chat history?
Hi,
I just started using the platform a few minutes ago—great job on the easy setup! I tried some basic questions about data from the past 52 weeks, and it responded quickly, which is fantastic.
However, I noticed that when I click on the Help section and then return to the chat, the conversation is blank. Is there currently no chat history feature, or am I possibly missing something in the settings?
Thanks in advance for your help!
Adam_Backona
May 7, 2025A: Hello there, thanks for the question!
Currently there isn’t a chat history feature, but it’s on our 2025 roadmap, you can view the full plan here: https://backona.zendesk.com/hc/en-gb/articles/4777085583647-Backona-AI-s-Roadmap-2025
We’re aiming to launch the conversation history feature by the end of June, so you’ll be able to save past sessions and pick up right where you left off.
Thanks...
Share Backona AI
Verified purchaser
While testing the platform, I had another idea: it would be super helpful if you could include a starter list of prompts to extract basic statistics from Google Analytics, along with some sample visual outputs (like graphs or charts). That way, new users can quickly see what’s possible and use those as a base to build more customized analyses.
We have actually chatted about this internally a few times already, but I think your message was the push we needed to finally focus on this feature. Thank you so much for that. Customers like you genuinely mean a lot to us, thanks :) - David Patrykowski (co-founder)