I'm sorry to hear that you're having trouble accessing our website. Sometimes, websites can be blocked in certain regions, or there might be internet service provider restrictions causing access issues.
As for workarounds, here are a few suggestions you might try: — Use a different browser — Clear your cache and cookies — Try a different VPN — Contact your ISP — they might have...
Q: How many times can we use the "AI ad image creator"?
I'm purchasing the license for Bannerboo but I need to know what number of AI ad generator credits is included with each tier/plan and - how many times I can use the AI generator based on that number of credits. For example, "Tier one is 10,000 monthly credits which means approx 100 AI ad image generations per month" or something like that.
Let me know if that makes sense or if you need me to add any details.
Here’s a breakdown of the AI credits included in each tier: Tier 1 — 50 credits Tier 2 — 100 credits Tier 3 — 200 credits Tier 4 — 300 credits Tier 5 — 1000 credits
BannerBoo charges credits based on the type of image generation and mode used: 5 Credits: For generating banners without using AI images. 10 Credits: For generating banners with...
The video here on AppSumo is four years old and pretty much all of the videos on YouTube are at least two years old.
The only new videos are from affiliates trying to get you to click on their "tutorial" videos that really just show you the AppSumo sales page and offer zero value.
Anyway, are there any new videos that show the updated capabilities of the platform? I'm also struggling to find any sizes for Vertical Facebook Ad creatives within the program - is this not in BannerBoo or am I just missing it?
Could you let us know which specific topics or features you'd like to see covered in new videos? This will help us prioritize and create content that’s most helpful to you and other users.
Regarding vertical Facebook ad sizes — yes, they are available in the platform. Create a 1080x1920 size or use the “Resize” feature to adapt an existing banner into...
BannerBoo comes with a commercial license, which means you are welcome to use the platform to create artwork for your clients.
All assets provided within BannerBoo — including our own design elements and stock libraries — are also covered under commercial use licenses, so you're fully permitted to use them in client projects.
At the moment, none of our plans include unlimited AI credits, and AI credits do not renew automatically each month. However, we are actively exploring the possibility of introducing monthly credit renewals in the near future.
Once this feature becomes available, we’ll be sure to keep you updated via email.
Q: Issue Accessing the Website: Is Your App Still Available?
Hi there, I'm trying to access the website, but it doesn't open anymore. Have you discontinued your app?
Nadya_BannerBoo
Jun 30, 2025A: Hi AVBBIZ,
I'm sorry to hear that you're having trouble accessing our website. Sometimes, websites can be blocked in certain regions, or there might be internet service provider restrictions causing access issues.
As for workarounds, here are a few suggestions you might try:
— Use a different browser
— Clear your cache and cookies
— Try a different VPN
— Contact your ISP — they might have...
Share BannerBoo
Q: How many times can we use the "AI ad image creator"?
I'm purchasing the license for Bannerboo but I need to know what number of AI ad generator credits is included with each tier/plan and - how many times I can use the AI generator based on that number of credits. For example, "Tier one is 10,000 monthly credits which means approx 100 AI ad image generations per month" or something like that.
Let me know if that makes sense or if you need me to add any details.
Nadya_BannerBoo
Jun 23, 2025A: Hei aslkdfj,
Thank you for your question.
Here’s a breakdown of the AI credits included in each tier:
Tier 1 — 50 credits
Tier 2 — 100 credits
Tier 3 — 200 credits
Tier 4 — 300 credits
Tier 5 — 1000 credits
BannerBoo charges credits based on the type of image generation and mode used:
5 Credits: For generating banners without using AI images.
10 Credits: For generating banners with...
Share BannerBoo
Q: New tutorials & videos anywhere?
The video here on AppSumo is four years old and pretty much all of the videos on YouTube are at least two years old.
The only new videos are from affiliates trying to get you to click on their "tutorial" videos that really just show you the AppSumo sales page and offer zero value.
Anyway, are there any new videos that show the updated capabilities of the platform? I'm also struggling to find any sizes for Vertical Facebook Ad creatives within the program - is this not in BannerBoo or am I just missing it?
Nadya_BannerBoo
Jun 23, 2025A: Hi aslkdfj,
Thank you for your message.
Could you let us know which specific topics or features you'd like to see covered in new videos? This will help us prioritize and create content that’s most helpful to you and other users.
Regarding vertical Facebook ad sizes — yes, they are available in the platform. Create a 1080x1920 size or use the “Resize” feature to adapt an existing banner into...
Share BannerBoo
Q: When creating a website or Google Ads for my client, can I use content generated from my BannerBoo account?
When creating a website or Google Ads for my client, can I use content generated from my BannerBoo account?
Nadya_BannerBoo
Jun 18, 2025A: Hi User2989,
Thank you for your question.
BannerBoo comes with a commercial license, which means you are welcome to use the platform to create artwork for your clients.
All assets provided within BannerBoo — including our own design elements and stock libraries — are also covered under commercial use licenses, so you're fully permitted to use them in client projects.
Share BannerBoo
Q: AI Credits
Will AI Credits renew on a monthly basis. If not, on which plan are there unlimited AI credits?
Nadya_BannerBoo
Jun 16, 2025A: Hello Julius99,
Thank you for reaching out.
At the moment, none of our plans include unlimited AI credits, and AI credits do not renew automatically each month. However, we are actively exploring the possibility of introducing monthly credit renewals in the near future.
Once this feature becomes available, we’ll be sure to keep you updated via email.
Share BannerBoo