Way too many bugs unfortunately
I tried this plugin out for 4 hours and was really impressed by the simplicity and functionality, but there are way too many bugs. I installed it on a website, migrated that to a new one and got some fatal error. I solved that by removing all forms and redoing the forms.
Then another bug occured: entries are saved and counted even after it's been removed.
Then another bug: when doing a multi-step form and pressing 'enter' on the keyboard on the first step, the form is submitted instead of going to step #2.
Also some of the logic is set on each form and some of the logic is global, which is fine, but for example the redirects we should be able to choose a global redirect to a thank you form, instead of having to go to the specific form and choose there. It creates too much extra work when having multiple forms.
And above all other bugs, the most annoying thing is that 10-20% of the form submits are being sent to my mailbox, even though I set up SMTP, use the same top domain as sender.
I would love if this plugin actually worked because it looked great at the beginning, but 4 hours in and I've encountered 10 bugs already.
Abdul_Kaioum
Jul 17, 2025Hi Victor,
Thank you for taking the time to share your detailed feedback, and we're really sorry to hear about your experience.
Regarding the fatal error and entry count issue after migration, we’ve tried reproducing these on our end but couldn’t replicate the same results. It’s possible the problem was related to how the site was migrated, but we completely agree that this shouldn’t happen, and we’ll continue investigating.
As for the Enter key submitting the multi-step form, that’s the browser’s default behavior for form submission. However, since you pointed this out as a usability concern, we’ve added it to our roadmap. We plan to introduce a setting that lets users control whether pressing Enter should submit the form or move to the next step.
Your suggestion about having a global redirect option is a great one. Currently, redirection is set per form, but we understand how that can be time-consuming when managing multiple forms. We’ll consider this suggestion.
Finally, regarding the email delivery issue, such problems can vary depending on the SMTP server and its configuration. Since you mentioned that some emails were delivered, it’s likely that a minor setting is missing or misconfigured. Our support team would be happy to take a closer look and help you resolve this—please feel free to reach out anytime at "support@bitapps.pro".
We truly appreciate your feedback. Bit Form is continuously improving, and user insights like yours help us refine the experience for everyone. We hope you’ll give us another try in the near future.