Yes! We have an option where you can 'mark a post as replied' which will save all those data seperately and also allow to make a seperate using the 'Client report builder'!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Hi! Due to the lifetime deal structure, we felt it was fair to provide unlimited replies on the agency tier at Tier 3! Thanks!
Q: Is It Possible?
I know you allow adding negative keywords, but Is it possible for you to please add the feature where we can also block certain user names or profiles.
For example, it's not always possible to think of every negative keyword however very often a profile will come up where we never want to see any of their posts from them
Q: Multiple team members access
In higher tiers with multiple team members , is it possible to limit which team member has access to which brand project ?
Zawwad_Bizreply
May 9, 2025A: Hi!
Yes! In all tiers you can seperate project access to different team members!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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Q: Is there a way to mark something
as replied to without generating a response?
if I where to just click on posts to write out a response
Thank You
Zawwad_Bizreply
May 9, 2025A: Hi!
Yes! We have an option where you can 'mark a post as replied' which will save all those data seperately and also allow to make a seperate using the 'Client report builder'!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
Share BizReply
Verified purchaser
How do I do that?
only see these four options
(1) Generate Reply
(2) View Post
(3) New
(4) Skip
Q: Limitations in replies even with own key?
An I got right this: you're limiting AI replies even when user brought their own API key?
Zawwad_Bizreply
May 5, 2025A: Hi!
We have limited replies BYOK in Tier 1 & Tier 2, and have unlimited replies on Tier 3.
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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Very weird limitation eventually, it's me, who's paying for tokens, why do you limit them? :)
Verified purchaser
Hi! Due to the lifetime deal structure, we felt it was fair to provide unlimited replies on the agency tier at Tier 3! Thanks!
This is a bad idea. I would’ve bought if BYOK was unlimited. Why limit something I’m paying for myself?!
I totally agree.
Verified purchaser
Hi! Due to the lifetime deal structure, we felt it was fair to provide unlimited replies on the agency tier at Tier 3! Thanks!
Q: Is It Possible?
I know you allow adding negative keywords, but Is it possible for you to please add the feature where we can also block certain user names or profiles.
For example, it's not always possible to think of every negative keyword however very often a profile will come up where we never want to see any of their posts from them
Zawwad_Bizreply
Apr 21, 2025A: Hi!
Correct, we do allow adding negative keywords, although currently we do not have option to block certain usernames yet.
If you could share any specific platforms on where you would like to implement this feature, we could do a feasibility check!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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Q: Limits
Can I assign a certain amount of Mentions and Keyword tracked to a specific project or client?
Zawwad_Bizreply
Apr 21, 2025A: Hi!
Yes! You can put a max number of keywords to be fetched per project/client!
Hope this helps! Feel free to let us know if you have any other queries! 🚀
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