Q: A few questions
I purchased tier 3 and I'm very excited about it so far. Allow me to clarify a few things that I found unclear.
Do I need to connect any social accounts, or does it use other accounts to access Instagram, etc.? I successfully connected.
When I generate a reply in mentions, do I mark it as "replied" in order to submit the response?
Then, will I find the response I generated in "replies"?
I tried that with Reddit, and when I reviewed the post in "replies," I couldn't find my reply in the responses. Any idea why?
I have 100 keywords. Can I pay to have unlimited keywords?
If I delete an existing keyword to replace it with a new one, will the system keep my responses?
Again, I really like your product so far. Keep up the good work, and thanks for all that you are doing.
Tom
Zawwad_Bizreply
Jun 22, 2025A: Hi!
So Bizreply does not actually connect your social media accounts, as there is a risk of getting your accounts banned if the platform find foul play of any kind. Hence Bizreply directly takes you to the post using a link. Hence you can access the post via any account if you are logged into it in the platform.
If you generate a reply, you will need to copy-paste the reply onto the platform. For example, If you generate a resonse for Reddit, you will have to copy it (its a one click copy!) and paste it on the post in Reddit. Marking it as "replied" will not automatically submit the reply, it will save your reply so that you may analyze it later. This is why you are not finding your response in Reddit.
For more keywords, could you kindly knock us in our support chatbox?
If you delete any existing keyword to replace into a new one, you will get new mentions.
Thank you for your support! Bizreply is growing because of valueable clients such as you, and we promise to grow further and better.
Hope this helps! Feel free to let us know if you have any other queries! 🚀