Q: Why I'm on a Free plan?
I follow the activation instructions and signed up with your verification code, but my accont shows a free plan. How can I contact support to help me upgrade? i see dtutorials but no support button.
5a4ef342ed5f4f8fa0210422ecce5872PLUSMay 15, 2025
Founder Team
Support_Boardmix
May 16, 2025A: Hi there, thanks for reaching out and sorry for the confusion!
Please feel free to contact us directly at support@boardmix.cn — our team will be happy to help you with the activation and make sure your plan is properly upgraded.
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