The AI features are extremely frustrating, the output is completely unrelated to what I am putting in as the prompts. I even used separate GPTs outside of Boardmix to create the prompt with specific instructions and a simple hierarchy of data for the mindmap. Every time the AI would just generate stuff that it had made up, as if I had not given it any instructions and it just took a topic related to what I put in and mapped it all out.

I showed the output to Gemini and it explained this is what was going on:

"Based on both attempts, it seems almost certain that the Boardmix AI integration layer is the problem. Here's what's likely happening:

Keyword Triggering, Not Full Parsing: Instead of sending your entire, detailed prompt and text to the underlying LLM (like GPT-4o), Boardmix is likely just extracting keywords (e.g., "HubSpot," "Data Architecture") from your input.

Using Internal Templates/Simplified Prompts: It then probably uses these keywords to trigger one of its own pre-built templates or a very simplified internal prompt for generating a 'Data Architecture' mind map.

Ignoring Your Specifics: Consequently, the detailed instructions, the constraints ("DO NOT add...", "Use only this text..."), and the actual hierarchical data you provided are being completely ignored or filtered out before they even reach the core AI model effectively.

It's not that GPT-4o can't do this (it's much more likely to succeed with such a prompt if used directly), but that the Boardmix tool isn't currently capable of handling this level of specific, text-based diagram generation via its AI feature. It seems designed for more high-level brainstorming or generating ideas rather than structuring existing, detailed information."

Meanwhile every time it did this it would cost 30or so AI credits, which then need to be purchased once they run out. Please improve the AI functionality or provide some actual documentation on how to use it as this is the main reason many people purchase this tool.