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Member since: Nov 2024Deals bought: 173
3 stars
3 stars
Posted: May 10, 2025

Good product, but no support

The product itself seem good and is functional. Got to use it for a while and was impressed with the quality. But then I sent an email to support asking some questions, that was 5 days ago never got a replay. Not trusting a program without support, because if something goes wrong it can cause a lot of frustration. Decided to refund the product.

Founder Team
Support_Boardmix

Support_Boardmix

May 13, 2025

Hi, thanks for your feedback! We’re really sorry for the delay in replying. We understand your frustration and want to assure you that we review and address every inquiry. The recent holiday period may have caused a slight delay in our responses, but we’re here to help with any questions or issues you have. Please feel free to reach out again, and we’ll make sure to assist you ASAP!

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