Immediately Useful ໒( ♥ ◡ ♥ )७
I redeemed Boardmix right after purchase and nearly immediately it has become an important part of our ongoing processes with almost no learning time needed - replacing other less efficient systems.
Very happy this deal returned, as I missed it before either by oversight or not having a strong use case at the time.
I like that the boards can be very rich, flexible and free form. Also that the company is very mature. It does what is says on the tin. This covers some important use cases for me perfectly.
Main negatives I’ve come across, which are fairly superficial, though quite annoying and disruptive:
1. Viewing a board that was shared via link with the ‘anyone with the link can view’ to a non signed in user (probably other cases too). After some time e.g. opening the link on mobile, letting the phone sleep for 10 minutes, then returning to the opened board. It will send the user to a sign in/up form with no way to return to the board. This is a frustrating experience, especially for a user who is only meant to view the boards. This will often be less technical users like clients - whom we want to shield from any confusion or inconvenience like this.
2. Share link, copying the share link automatically adds extra text after the url, something like “[url], view [board name] on boardmix!”. I think this is not expected behaviour for users and additionally don’t think it helps for marketing. The links are already branded via url and meta/og tags. It just leads to human error, when adding these links into other systems other than a chat message. Copy url should only copy the raw url and nothing more, this is normal user expectation - especially for professional tools. At least with this issue, the inconvenience can be limited to the team and not external board viewers though. Assuming there was no human error in handling the share url - such as inputting the url + text into a system that was expecting a valid url.
I really hope they improve the above, as the fixes should be quite simple, but are significantly disruptive and inconvenient - especially the first point. So with this review rating, I am assuming that they will earnestly consider improving the UX above.
The product overall is very solid and I'm super happy with it, which is why I am taking the time to leave a review and give feedback.