4.7
Taco ratings
Branalyzer is appreciated for its comprehensive brand analysis, user-friendly interface, and valuable insights on competitors. Some users have noted minor issues with accuracy and speed. With an overall rating of 4.7 and 296 reviews, Branalyzer is a solid buy for those in need of detailed brand information. With a 60-day money-back guarantee, it's worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
The extension has stopped working for a long time. The support is very poor.
The extension has stopped working for a long time. The support is very poor. They only respond after you leave a bad review. They put all their effort into "explaining" the issues on the AppSumo page in response to those negative reviews but never actually fix the problems. Avoid at all costs!
Branalyzer
Jun 11, 2025Hi! Thank you for sharing your feedback.
We would like to clarify that the extension is currently working, and we have thousands of active users every day. We strive to respond to all support requests as quickly as possible and are committed to helping our users have the best possible experience.
We are sorry to hear about the difficulties you’ve encountered and any frustration this has caused....
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Verified purchaser
Very disappointed. Most of the functions are not working at all, and the extension is also not functioning properly.
Very disappointed. Most of the functions are not working at all, and the extension is also not functioning properly.
Branalyzer
Jun 11, 2025Hi! Thank you for sharing your feedback.
We’re very sorry to hear about your disappointment and the issues you’ve experienced with the extension. We want to assure you that the extension is fully functional, and we currently have thousands of active users using it daily without any major problems.
However, sometimes technical issues can be specific to certain devices, browsers, or...
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Verified purchaser
Many screens/data not working
Hi
I'm following up on a support request I submitted over 10 days ago regarding an issue with brand emails not loading. I purchased this product primarily for that feature, and it's disappointing that it remains non-functional.
As requested, I provided detailed information along with screenshots, but I have yet to receive a resolution or even a status update. The lack of response is concerning and does not align with the 5-star reviews I saw prior to purchase.
I hope to see a more proactive and responsive approach from support team, and I would appreciate it if this issue could be addressed as soon as possible
Branalyzer
Jun 4, 2025Thank you for your follow-up, and we sincerely apologize for the delay in our response.
We actually replied to your email earlier, but we want to take this opportunity to clarify the situation again.
The issue you encountered was due to recent changes in some of the data source websites, which required us to adapt our systems for data retrieval. Keeping data sources updated and functioning...
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Verified purchaser
Super Disappointed
UI is slow and 15 years ago responsiveness.
Data is wrong. One metric is the same for all the brands. I don’t recall that.
I did ask them the details over the mail and no response.
Posted a question in the questions section and it was rejected without a notification.
Don’t know who gave 292 reviews with 5 tacos.
It’s a great product if we can get insights etc. we are happy to invest more and get bigger tiers if we can get the data right and more KPIs.
Truly disappointed.
Branalyzer
May 11, 2025Hi there,
Thank you for sharing your feedback. We sincerely appreciate all reviews—positive or critical—as they help us grow and improve. That said, we’d like to respond to each of your concerns, because we believe there are some misunderstandings worth clarifying:
1. “I asked for details via email and got no response.”
We’ve thoroughly reviewed our support inbox and could not find any email...
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Verified purchaser
Besta
Liked the tool
Liked the tool
Branalyzer
Apr 2, 2025Thank you so much for your review and for choosing Branalyzer! 🙌
We’re glad to hear you liked the tool.
If you ever have questions, suggestions, or need any help getting the most out of it, feel free to reach out.
Thanks again for being part of our community and trusting us!
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