Hi! Thank you for sharing your feedback.

We’re very sorry to hear about your disappointment and the issues you’ve experienced with the extension. We want to assure you that the extension is fully functional, and we currently have thousands of active users using it daily without any major problems.

However, sometimes technical issues can be specific to certain devices, browsers, or configurations. To better assist you, could you please let us know what specific features are not working for you and any error messages you are seeing? Additionally, if you could provide the email address or name you used to contact our support team, we will be able to check our records and make sure we respond as soon as possible (sometimes emails may end up in the spam folder by mistake).

We are committed to providing the best possible experience and always respond to all support requests. Please feel free to reach out to us at branalyzer@branalyzer.com, including as many details as possible (screenshots, browser version, operating system, etc.), and our team will do everything we can to help you resolve the issues.

Thank you again for your feedback. We really appreciate the opportunity to assist you and improve our service.

Best regards,
The Branalyzer Team