BrandBay Questions

Showing 1 - 20 of 211 questions

Q: Kinds of files allowed?

Is there a list of allowed file types? Thank you!

WatermelonForeverPLUSApr 22, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Apr 22, 2025

A: Hello @WatermelonForever! This is a good question. While we do not have a formal list of this, BrandBay is compatible with virtually every file type. If your browser can recognize it as a file to upload, the chances are that BrandBay can store it. :)

If you have any other specific questions, feel free to reach out to us directly at support@brandbay.io!

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Q: Digital Asset Management?

Hi! I am primarily looking for a way to manage my digital assets. I have a LOT of images and videos that I’d like to centralize, tag, etc, to make it easy to get my hands on what I’m looking for. How robust is this part of your platform? Is this something you’ll be adding more features to as time goes on? I’m specifically wondering how easy it is to tag and sort assets for easy retrieval. Is there an AI aspect (where it can search the images for something like “dog” and find all of the images that have a dog in it)? Thank you!

ErinWrightPLUSApr 10, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Apr 10, 2025

A: Hello @ErinWright! BrandBay's unified search allows you to search your assets across an entire brand and all of the collections for that brand for quick access to your assets. Assets can be tagged as well to help with organization. :)
In terms of AI features in the future, I could see automated asset tagging as a really helpful feature to save time! There are a few privacy concerns with...

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Q: More storage later

Hello, can AppSumo users increase storage capacity for their current deals later? Thanks!

esunPLUSMar 27, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 27, 2025

A: Hello, and thank you for your question!

Right now as an existing AppSumo user, you are able to upgrade to any tier while the AppSumo offer still remains!

And our current rate of additional storage after this is a monthly charge of $2/mo for an additional 200GB :)

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Q: Export brand guidelines as PDF?

I see a feature request from 2 years ago with ~40 votes on your roadmap about this - is there any way to export an entire brand guideline minisite created with brandbay as a PDF? In case we want to distribute a PDF version of our brand guidelines externally? Is this feature still "planned" after 2 yrs on the roadmap?

jake381Mar 18, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 18, 2025

A: Hello, and thank you for the question! To my knowledge, this was a feature that was largely requested during our version 1 launch, and since then we have added a lot of features that have helped most of the use cases for an actual PDF export.

You can right now actually share any brand or collection externally using share pages (which can even be on your own domain).

The share pages feature...

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Q: Single Sign On Support

It would be great if we could enable Single Sign On with Azure AD (now Entra ID). Will this be possible?

10823910288932PLUSMar 13, 2025
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Founder Team
Danielle_BrandBay

Danielle_BrandBay

Mar 13, 2025

A: Hello and thank you for the suggestion! We can certainly consider adding this as a possible feature to add into the platform :)

If you would be able to add this to our roadmap/ideas board that can help it be more publicly visible so we can see if this is a feature a lot of users may benefit from!

https://www.brandbay.io/roadmap

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