HI.I just bought Brandbay yesterday and tried to get it working for our team. Frankly, I don\u0027t think that function is working. I also sent a video showing the many discrepancies in the UI which I feel needs to be addressed by your team first. They are enough to warrant that I bring it up to your attention and that you can hopefully fix. \u000a\u000aWe are looking for a tool like this and need we need to get one working for our team. But a lot of the backend isn\u0027t working. The interface doesn\u0027t look remotely like what is on your videos, and customer support is non\u002Dexistent. \u000a\u000aPlease advise.

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HI.I just bought Brandbay yesterday and tried to get it working for our team. Frankly, I don\u0027t think that function is working. I also sent a video showing the many discrepancies  in the UI which I feel needs to be addressed by your team first. They are enough to warrant that I bring it up to your attention and that you can hopefully fix. \u000a\u000aWe are looking for a tool like this and need we need to get one working for our team. But a lot of the backend isn\u0027t working. The interface doesn\u0027t look remotely like what is on your videos, and customer support is non\u002Dexistent. \u000a\u000aPlease advise.

Danielle_BrandBay · Answer

Hello, if I recognize your name properly from support, I am glad that we were able to get to a solution yesterday after we saw your message in support. \u000a\u000aIf you have any other questions in setup, please feel free to reach out to us again at support@brandbay.io. Our normal response time is less than an hour during the business day and we also have a real time live chat during business hours (9 a.m. \u002D 5 p.m. EST).\u000a\u000aIf you have found BrandBay to be helpful for your agency, we also would appreciate hearing your feedback if you would like to leave us an honest review. It does help us and others to know how BrandBay can work for them :)\u000a\u000aThank you.

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