Branding5 Questions

Showing 1 - 20 of 65 questions

Q: Can I change the created color code manually, or try to change it again with some other specs?

DaniMarketPLUSJul 17, 2025
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Q: Roadmap for Language Support

Hi,

I asked about this in one of the comments but haven’t received a response. Is it possible to see which languages are planned for implementation? Is Polish also on the roadmap?

Thank you in advance for your answer!

PuntrogPLUSJul 15, 2025
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Founder Team
Matthias_Branding5

Matthias_Branding5

Jul 16, 2025

A: Hi there,

Thanks so much for your question and for your patience!

At the moment, we don’t have a definite date yet for Polish, but it’s a great suggestion. We’ll discuss the possibility of implementing it and I’ll make sure to get back to you with any updates.

Thanks again for your interest and for helping us make Branding5 even better!

All the best,
Matt

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Q: French language

Hi

Are your input and output possible in French?

SuperAdminPLUSJul 9, 2025
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Founder Team
Matthias_Branding5

Matthias_Branding5

Jul 14, 2025

A: Hi there!

Sorry for the late reply, your comment got somehow lost.

Yes we are working on supporting multiple languages, including french, we don't have an exact timeline yet, but in the course of the next two months.

Best,
Matt

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Q: I’m a Tier 3 user, but I’m unable to create my first project.

I’m a Tier 3 user, but I’m unable to create my first project. Could you please assist or let me know what might be causing this issue? I tried to get through to you on the chat

115830509324618972238PLUSJul 7, 2025
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Founder Team
Matthias_Branding5

Matthias_Branding5

Jul 7, 2025

A: We’ve already replied to you via email, but it’s possible our message landed in your spam folder. We’ve just sent you a second email to make sure you receive it.

I’m so sorry you didn’t get our first message, please check your spam or promotions tab just in case.

All the best,
Matt

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Q: Are you guys still in business?

I purchased the AppSumo tier 3 plan. Did my first positioning. It errored out during generation. When I go to the dashboard it says "Complete" but never gets me the report. Please help. Need this ASAP.

https://www.loom.com/share/cafe8b45bf274666a71f2b46b90ab1ae?sid=9e3e36c3-f01c-4107-8ca8-2ed75ff5a2c6

I sent an email and it bounced:
Message not delivered
There was a problem delivering your message to. See the technical details below, or try resending in a few minutes.

webward3PLUSJul 3, 2025
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Founder Team
Matthias_Branding5

Matthias_Branding5

Jul 3, 2025

A: Hi,

Thanks so much for your message and for sharing the Loom video — that was super helpful.

Good news: We’ve already resolved the error affecting your report. Please check your email :)

I’m very sorry for the hiccup and the bounced email earlier. If anything still isn’t working, just let me know and I’ll make sure you’re up and running.

All the best,
Matt

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