4.9
Taco ratings
Customers value Brilliant Directories for its intuitive interface, extensive features, and exceptional customer service. While some users have mentioned limitations in categorization options and template modernization, the platform's overall rating of 4.9 and 855 reviews solidify its position as a top choice for those seeking a comprehensive membership website solution. Additionally, with a 7-day free trial and a 60-day money-back guarantee, it's certainly worth exploring.
AI-powered summary of customer reviews
Verified purchaser
Very impressive
I'm just getting started with Brilliant Directories, but so far have been impressed with the professionalism and maturity of the product. The richness of its feature set seems truly remarkable. And what really stands out is their dedication to continuous improvement – they consistently roll out updates in a systematic way. Equally impressive are the educational resources available for users, a comprehensive training program delivered via a plethora of webinars, extensive video tutorials, and many other options. It feels like you're buying not just a software package, but getting access to a complete and well-rounded professional ecosystem.
Jason_BrilliantDirectories
Jun 26, 2025Hi there,
Thank you so much for the thoughtful and encouraging review. We’re truly grateful for your kind words and are glad to hear the platform has made a strong first impression.
It means a lot to know that the ongoing updates and educational resources are standing out—we put a lot of care into both, and it’s great to hear that’s coming through.
We’re excited to have you on board and are...
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Verified purchaser
5 Tacos!!!
A great platform for both building a directory and/or creating a membership website!
Took me only a few hours to build the directory that I wanted and start getting my first paying customers!
Jason_BrilliantDirectories
Jun 16, 2025Hey Daniel! Thank you so much for the amazing review—and the 5 tacos! 🌮 We’re thrilled to hear you were able to get your directory up and running so quickly and even land your first paying customers. That’s what it’s all about!
We’re excited to be part of your journey and are here if you ever need anything along the way. Thanks again for your support!
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Verified purchaser
Easy Setup and Lots of Options
I have mostly positive things to say about BD.
I'm a former web dev so am used to getting elbow deep into code but for this project, I wanted something that works without a big learning curve. For my business, I realised that others in my niche (not necessarily the most tech-literate) were already using BD, which definitely helped persuade me to part with some money.
Second, the flexibility of BD is great, without it becoming overkill with options. Yes, the trade-off is that if you're a designer or developer, functionality or design may feel restrictive, but for something 'out of the box' that works and doesn't require eleventy-billion hours to setup and tweak, I'm not arguing. As a way of getting a project off the ground and running, it's great.
So, why 4 not 5 tacos?
I know customer service is inundated with AppSumo enquiries but I emailed with a very specific list of features I did want, along with particular questions. I got a relatively generic reply back, rather than something addressing my queries. Thankfully, the wording used in the reply gave me a hint as to what I actually needed to search the documentation for, and found it myself. However, had there not been comments about the quality of customer support, I might have been less inclined to purchase.
The other part of the taco deduction is that the sites can be slow. I noticed this when using two different BD sites prior to exploring the AppSumo offer. I haven't yet explored whether using CloudFlare or a similar service on top of BD would help solve this, but it's on my to do list, as if it catches my attention, it might also be noticed by my customers/clients.
Jason_BrilliantDirectories
Edited Jun 13, 2025Hi Emma,
Thank you so much for taking the time to share such a thoughtful and balanced review. It really means a lot, especially coming from someone with a web development background.
We’re glad to hear that BD has made it easier to get your project off the ground without the usual time and effort that can come with custom setups. It’s encouraging to know it’s fitting your needs so far.
And...
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Verified purchaser
Brilliant! A Smart Choice
Seriously, don’t miss out on Brilliant Directories! It’s a total game-changer if you’re looking to create a directory or membership site. Although the UI might feel a bit old-school, it’s loaded with features and tutorials that make everything pretty simple, even if you’re not tech-savvy. Plus, there are tons of support and other resources to help you out. It's a solid investment that can save you a lot of time and money. Don't let this one slip by!
Jason_BrilliantDirectories
Jun 13, 2025Hi there,
Thank you so much for the kind words and thoughtful review! We’re really glad to hear that BD has been a solid solution for getting your directory or membership site off the ground.
It’s great to know the tutorials and resources have been helpful, and we’re always here to support you as your project grows. We truly appreciate you being part of the BD community—and thanks again for the...
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Verified purchaser
Works Great
Just getting started on the system and so far things are going smoothly. It is very easy to use and I cant wait to begin to see the return on my work.
Jason_BrilliantDirectories
Jun 12, 2025Hi there!
Thank you for the kind words! We're glad to hear things are off to a smooth start and that you're finding the platform easy to use.
Wishing you lots of success as you build—excited for you to start seeing the return on all your hard work. We're here if you need anything along the way!
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