Brizy Cloud Reviews

I wouldn't recommend this platform. If you can find an alternative, go for it. I raised a concern, and after more than a week, they claimed it was resolved — but when I checked, it wasn’t. As of this writing, the issue is still unresolved. Their customer support is very poor when it comes to providing updates, and response time is frustratingly slow.

I have used a few different web design platforms and will say Brizy has been great and very easy to use. I originally bought one license and then went back to get more. If you don't want to spend a lot of time learning a new tool and/or run a few websites and need to push them out quickly, I think you will enjoy and appreciate this tool.

Brizy's interface is user-friendly, if you have experience with other site builders. However, it lacks several fundamental features.
- The absence of a backup feature is a major drawback, especially if clients have access to the editor.
- Search for cloud has been coming for almost 4 years now.
- No support for canonical URLs
- Only basic SEO features are available
- No categories and filters
- They haven’t added a single new block (section) design in at least three years.What's there is stale and old!
- The current templates are uninspiring—I’ve never used one. AI tools now produce better designs than what their library has.
- While support has improved, it remains reactive. When forms stopped functioning across 12 websites, they attributed the issue to regional ISP problems, even though forms on other platforms were working fine. No solutions were provided - I had to resort to embedding third-party forms.
- Support is only available on weekdays from 9-to-5 (Romania)
- You cannot export sites. Something to consider carefully before committing to the platform.
- Leads cannot be exported by date range - you can only export all leads or none.
- Their AI copy is definitely using a free LLM and it's clunky. Try it out for yourself.
- They recently introduced e-comm. This has categories and filters, but without search it's a dud for me.

Brizy is good for basic websites, but it falls short in essential features needed to scale.

Brizy appears to be past the point of innovation—its feature roadmap is slow, bugs linger, and support is unhelpful. Users are stuck with a clunky, under‑optimized product while they continue charging full price. Meanwhile, competitors like Simvoly are rapidly rolling out meaningful updates and actively responding to user feedback. Unless Brizy finally commits to genuine development and transparency, it's hard to recommend—especially for professionals who need a builder that's evolving, not merely extracting subscription fees.

First, there is much to like about Brizy Cloud, especially if you need quick and simple websites. It was the first web builder we bought on AppSumo that we decided to keep because we believed it had real potential. This decision was based on promises of key new features we depended on. Unfortunately, it now feels like we were either misled or that product development at Brizy is in disarray.

As it stands, we may have purchased a web builder that is largely useless for our intended purpose.

Brizy claims to support multilanguage sites. However, without proper site structure and slug translations, this feature is practically worthless. Websites built with the current setup risk losing significant local organic traffic and may face Google penalties for poor implementation and ignoring best SEO practices. We asked support if they would implement best practices with URL structures like .com/vitamins, .com/pt/vitaminas, .com/no/vitaminer to make multilanguage sites viable—something we urgently need.

Here is how it unfolded:

1) October 15-16, 2024: In the Questions segment, Brizy confirmed the proposed multilanguage URL structure was “coming soon.” We held off refunding because it seemed Brizy Cloud would soon meet our needs.
2) February 4, 2025: Follow-up email from support implied the earlier promises were misleading:
“Thank you for your request... we've created a feature ticket so the team is aware and might add this in a future update.”
3) April 2025: Support email acknowledged work on multilanguage with slug translation but warned:
“We need to consider many factors before implementing this, as it could break SEO for existing sites. Therefore, no ETA yet.”
4) July 1, 2025: Support update:
“The issue is still on the to-do list, but due to priority changes, work has stopped temporarily. Rest assured, this feature will be included in future updates.”
5) July 2025 (support forum):
“Slug translations are not in the works at the moment.”

This back-and-forth leaves us uncertain if or when Brizy will fix this. Other essential features have been stuck on their roadmap for years. Until this is resolved, consider a better multilanguage solution. We had AI help us with a summary of why the current setup for multilanguage is no good and likely to result in a loss of organic traffic and posted that to their roadmap under "More SEO options" here: https://trello.com/c/Qp8tJg6d#comment-685bf49a6d445259adcb7f62

We made another purchase with Brizy Cloud in late June, still hoping for proper multilanguage features. This was after getting the following answer about tooltips in the question segment:
“A tooltip functionality is coming soon, it’s on our roadmap.”

We also asked:
"Is there a template or easy way to display scientific references with numbered brackets including tooltips and a collapsible references section like this site?
https://www.health.com/nutrition/groceries/health-benefits-watermelon
We need a simple, time-efficient method for science-based sites."

The reply was:
"Yes, you can do something similar using collapsible tabs, accordions, and scroll-to-section links."

However, since then we found no tooltip feature on their roadmap and indications suggest it will not arrive soon, it at all (for what we know). It seems before purchase, everything is “coming soon,” but after purchase, features go on hold or vanish from plans. Who is managing this?

We hope we are mistaken and that promised features will appear soon so we can update this review to a well-deserved 5 tacos. But for now, we can only give 2 tacos because the main reason we chose Brizy is currently void. It is disappointing, to say the least. Support has been responsive though, and seems to do a great job, but support replies do not build our websites...

Update: The lack of responses from Brizy and unreliable support—evident both in our case and in feedback from other Sumolings—has led us to the unfortunate conclusion that we are unlikely to build the type of websites we had hoped for with Brizy Cloud. While we remain customers based on our earlier purchase, we have, unfortunately, obtained a refund for our most recent purchase. Hopefully, a new and better no-code web builder with true multilanguage support will show up here on AppSumo soon.