Q: Urgent - Audit trail & API outrage

I am preparing to roll out a workflow but have noticed that both the audit trail and the API are not functioning correctly. I have sent two Loom videos to support regarding the issue. Could you please assist me with this? Everything was working well two days ago, and this problem is very recent.

Ida55820PLUSEdited Jun 25, 2025
Founder Team
BunnyDoc

BunnyDoc

Jun 26, 2025

A: Hi,

I can confirm that the API is up and running. After contacting the support team, it appears the issue is related to the API key provided for authentication. This is why you're encountering the "Unauthorized" error.

Please check to ensure that your API key is correct and still active.

If you have any more questions or concerns, feel free to contact us directly at team@bunnydoc.com

Kind Regards,
The BunnyDoc Team

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