4.4
Taco ratings
BurstyAI has been praised for its smooth integration with multiple messaging platforms, intuitive interface, and outstanding customer support. However, a few users have mentioned minor challenges related to feature limitations and initial setup complexities. Despite these issues, BurstyAI remains a strong choice, particularly given its 4.4 rating and 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
This is THE ONE
I've blown about $1,000 testing different AI solutions. I almost passed on this one. I'm glad I didn't. This product is simple enough to get everything up and running quickly. But it's also advanced enough to integrate it into some of the most popular business tools that are already out there. I went with a Tier 3 to get started. If they do an agency addon, I'll get that, too. Honestly, if they come up with an inexpensive agency addon or tiers that you can grow into as you get more Chat Clients. This is a great service to add to your existing client base. If you already have clients using other services (like Tidio, for example), you can copy the flows from those other services into Bursty instead of starting with a blank screen. Also, before making my purchase, I "talked with" the Chatbot on BurstyAI's site. I was really impressed. I asked the Chatbot for advice on pricing this service to clients, how much to charge for any overages, etc. The advice it gave me was invaluable. This is one deal you definitely want to think about buying while it's here.
BurstyAI
Jul 17, 2025Thank you very much for your review and points, we will support an additional Agency tier in Appsumo.
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Verified purchaser
Great one for Whatsapp bot
I started using BurstyAI as a WhatsApp bot a few weeks ago, and it’s been a game-changer for handling FAQs and abandoned-cart reminders. Setup was practically zero-code—just uploaded my FAQ doc, hooked up my WhatsApp number, and it was live in under 5 minutes.
What I love:
=Super easy onboarding
=Multilingual support (I tested English and Spanish)
=Workflow builder for follow-ups, haven’t used it yet, but looks promising.
The customer support is also outstanding, I got issue for my OpenAI api key, the team sent me email and guided me to correct the OpenAI setup directly.
BurstyAI
Jul 3, 2025Thank you very much for your review.
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Verified purchaser
features are turned off
They aren't responding and I am unhappy with the version of the platform and it's limitations because it was bought on appsumo. Many features are turned off. User management is toggled off.. Among other things. Unable to get an easy refund because it's turned off..
BurstyAI
Jul 3, 2025The user management is available for Tier 3 users, not for Tier 1/2. And refund shall be done via
Appsumo, not on BurstyAI, as that's the place put order.
Can you look into again?
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Verified purchaser
Records?
In your deal you are talking about total records. For tier 3 this is 20.000.
What do you mean with records and how does this number decrease and what happens when this hits 0?
Thank you in advance for your reply
BurstyAI
Jun 23, 2025A record is simply a message replied by your bot, once it hits 0, AI bot stop responds until its next month or you could buy extra credits to add more.
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Verified purchaser
This is the one to get
This product is so easy to use. The developer knocked it out of the park for this one. I have tried used so many of these chatbots for my agency and I find them to be more complicated than they have to be where you have to do all these things in different areas to set it up and then figure out how to connect them together. Not with Bursty. You just enter your URL, hit return and it does it all for you and then gives you the code for your site. Easy Peasy. You literally can have your bot up in running in 5 minutes.
I also spoke directly to the developer with some questions I had. He was attentive, friendly and very interested in how he can make Bursty even better.
BurstyAI
Jun 20, 2025Thank you very much for giving review, looking forward to work closely with you to improve BrustyAI for agency usecase.
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