Q: Questions about Capsho
Hello
How effective are the clips for audio and video, does AI capture the essence of the show or do I have to do manually? How do i redeem code for this product on your website? What is your support email and are you active on that?
Chria_Capsho
Jun 13, 2025A: Hi acreativeexpression,
This is Chria from the Capshovian Care Team. Thank you for your questions!
Capsho's AI, also known as "Monty", automatically detects and selects the most compelling moments from your audio or video uploads. It focuses on content that's engaging, insightful, and perfect for social media platforms. You can also guide Monty by specifying what type of clips you're looking for (e.g. high-energy moments, or motivational moments). This helps tailor the results even more to your style and audience.
For redeeming your AppSumo purchase, you won't need to use any codes on our website. Instead, you'll redeem it directly through your AppSumo account - just head to your Products page, find Capsho, click "Actions" and then "Redemption Information" to get started!
You can reach out to our Capshovian Care team at support@capsho.com. Yes, we are active and responsive! We respond within 24–48 hours (often sooner). You can also use the "Report a Bug" or "Help" feature inside the Capsho platform to report issues and errors, or if you have any questions.
Please let me know if this raises further questions :)