So, after looking at a bunch of the questions that have been asked, it looks like these chatbots can only be used on websites I personally own, not on client websites. Is that correct? I'm an agency owner, and I'm looking for a chatbot tool I can install on my clients' sites.
Simvoly has the possibility to put custom code in a widget or in page code (dody, header). I'm not a developer. Is it possible to get the embed code from your tool easily?
hello , plz before i buy i need to.know if possibel to make the bot stop replaying when par example a humain join the conversation on messanger bcuz sometimes i need to replay my self i need the bot to stop chatting when humain join the chat is that possibel plz
I've actually have a look into your DPA. You are hosting applications in the netherlands. But all the other applications and integrations are based in the US. Like the openai api, which charla uses, are us servers. So just this would make it not gdpr ready since data is transferred outside of the eu? Or am I wrong? Thanks for answering though.
A: Hello, GDPR does not require all data to reside within the EU, as long as the suppliers follow certain guidelines. More on OpenAI GDPR here https://openai.com/security-and-privacy/
Q: Can I add these chatbots to my clients' sites?
So, after looking at a bunch of the questions that have been asked, it looks like these chatbots can only be used on websites I personally own, not on client websites. Is that correct? I'm an agency owner, and I'm looking for a chatbot tool I can install on my clients' sites.
Yehia
Jun 6, 2025A: Hello, yes exactly, please check our subscription plans for that on our website.
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Q: Embed code or just plugin?
Hello!
Do you provide an embed code for websites, or is Charla only functional as a plugin? Thank you!
Yehia
Jun 6, 2025A: Hello, Yes we provide embed code
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Q: Can I integrate Charla on Simvoly?
Simvoly has the possibility to put custom code in a widget or in page code (dody, header).
I'm not a developer. Is it possible to get the embed code from your tool easily?
Yehia
Jun 6, 2025A: Yes, installation takes a couple of minutes.
Share Charla
Q: can we controll when to take over the bot ?
hello , plz before i buy i need to.know if possibel to make the bot stop replaying when par example a humain join the conversation on messanger bcuz sometimes i need to replay my self i need the bot to stop chatting when humain join the chat is that possibel plz
Yehia
Jun 3, 2025A: Hello, Yes once the human agent joins the conversation, the chatbot will stop responding.
Share Charla
Q: Not GDPR Ready
I've actually have a look into your DPA. You are hosting applications in the netherlands. But all the other applications and integrations are based in the US. Like the openai api, which charla uses, are us servers. So just this would make it not gdpr ready since data is transferred outside of the eu? Or am I wrong? Thanks for answering though.
Yehia
Jun 2, 2025A: Hello, GDPR does not require all data to reside within the EU, as long as the suppliers follow certain guidelines. More on OpenAI GDPR here https://openai.com/security-and-privacy/
Share Charla