Charla Questions

Showing 1 - 20 of 383 questions

Q: Whatsapp

Hi Team
Any update about the whatsapp integration?
Thanks

christelle22450PLUSJun 27, 2025
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Founder Team
Yehia

Yehia

Jun 27, 2025

A: Hello Chris, yes its coming this month, so in the next couple of days.

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Q: How can I set system language for the knowledgebase to Norwegian?

raymond83PLUSJun 21, 2025
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Founder Team
Yehia

Yehia

Jun 29, 2025

A: Hi Ray, We resolved everything related to Norwegian translations on the ticket we had.

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Q: How to turn a chat into a ticket?

raymond83PLUSJun 21, 2025
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Founder Team
Yehia

Yehia

Jun 29, 2025

A: Hello, You can click on the ticket icon next to the conversation.

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Q: Additional users

I currently have tier 3 with 15 users. Lets say I need more users 1 year from now, and Charla is no longer available thru Appsumo; will I be able to purchase additional users when needed?

raymond83PLUSJun 21, 2025
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Q: I cannot upload videos on chat. What to do?

Sumoling123456PLUSJun 18, 2025
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Founder Team
Yehia

Yehia

Jun 20, 2025

A: Hello, Our support team reached to you to investigate.

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