Q: Questions about the functions of Charla
can Charla give smart responses based on specific field of business (ie. shipping questions)
am I required to purchase chatgpt AI subscription to integrate with Charla to start?
Can Charla store/remember the responses it gives to customers for future similar concerns?
Can Charla be limited to respond based on the business specifically? (To avoid responding to non-related concerns)
102906264652975684249May 18, 2025
Founder Team
Yehia
May 18, 2025A: Hello, (1) Sure you can train the bot on those questions (2) No, It's all included (3) Currently, you will need to add them in the knowledge base or upload them as documents or webpages. (4) It is. If the visitor tried to ask them anything that's not relevant to your business, the chatbot won't entertain the question.
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