I used Freschat for 4 years, paying €49/month per user – and while it worked, it always felt a bit clunky and overpriced.

In January, I switched to Charla, and honestly, I haven’t looked back. It’s better in so many ways:

- Much easier to use
- Sleek, modern design that looks great on the site
- Streamlined setup and intuitive interface

Charla just works – without the unnecessary complexity or cost. It’s exactly what I needed, and I highly recommend it to anyone looking for a powerful yet user-friendly chat widget.