I'm your customer and planning to upgrade my plan since you're returning but I want to know that do you plan to upgrade your site UI as the current one is a bit out-of-date. It needs a better looking site. Also, documentation is missing and explanation of the your calculation and stats are not available. It needs more transparency and explanation. Sometimes I don't trust the data or findings presented as there is no way to tell. If I were to present the findings I cant support it with methods, calculation and reasonings behind. I think this has limited the use and adoption. Please work on that as I love your products but it has to be improved further thanks
A: Hi! Thank you so much for coming back with you thoughtful question and considering an upgrade with us.
Improving documentation and providing clear explanations for our statistical methods and calculations are top priorities on our roadmap. We understand how important transparency is, especially when you need to present and support findings with solid reasoning.
A: Hi EmZ, thanks for the question. Tier 3 matches the Gold subscription. Deal FAQs are found here https://www.notion.so/AppSumo-ChartPixel-LTD-dc58b4def1e54833b496cf3e9639ba20 in case you are interested to read further.
A: Hi there! Great question. Yes, you can import data into our platform using SQL connections, and we support both MySQL and Postgres. You'll just need to provide your database credentials (host, username, password, schema, and table). Your login details are not saved as the connection is used only once to pull the data into your project.
You can choose which columns to include after the...
Q: Does ChartPixel only supports single tables or joined tables, too?
Hello it seems that all your sample data "AI salaries", "customer survey" and "stock market data" are data from one single table, which hopefully never corresponds to reality: the vast majority of data is normalised.
Hence the question: Do you have to manually merge all tables into a single table for ChartPixel or can ChartPixel also work with joined tables?
A: ChartPixel handles multiple sheets, even if there are multiple tables spatially separated on a single sheet, but it processes each table independently. For example, if you have three tabs, ChartPixel will try to create charts from all three tabs having them processed and analyzed one by one, and then generate and display the most relevant charts from the combined pool of insights.
A: We currently do not have Google Ads integration, so you need to export the data to CSV - raw data if possible - and then upload to ChartPixel. You can also connect to your Google sheet- with shareable link. It then automates the data analysis and visualization for you and you can further ask questions in your data. If you like to discuss further, you can contact us via info@chartpixel.com to...
Q: Enhancement of your site
I'm your customer and planning to upgrade my plan since you're returning but I want to know that do you plan to upgrade your site UI as the current one is a bit out-of-date. It needs a better looking site. Also, documentation is missing and explanation of the your calculation and stats are not available. It needs more transparency and explanation. Sometimes I don't trust the data or findings presented as there is no way to tell. If I were to present the findings I cant support it with methods, calculation and reasonings behind. I think this has limited the use and adoption. Please work on that as I love your products but it has to be improved further thanks
Jack_ChartPixel
May 6, 2025A: Hi! Thank you so much for coming back with you thoughtful question and considering an upgrade with us.
Improving documentation and providing clear explanations for our statistical methods and calculations are top priorities on our roadmap. We understand how important transparency is, especially when you need to present and support findings with solid reasoning.
ChartPixel’s insights are based...
Share ChartPixel
Q: Silver subscription on your site or the Gold subscription
Hi
Does your Tier 3 match the Silver subscription on your site or the Gold subscription?
Thanks
Andrea_ChartPixel
May 5, 2025A: Hi EmZ, thanks for the question. Tier 3 matches the Gold subscription. Deal FAQs are found here https://www.notion.so/AppSumo-ChartPixel-LTD-dc58b4def1e54833b496cf3e9639ba20 in case you are interested to read further.
Share ChartPixel
Q: Importing Data
Can we import data via API or just uploads?
Like I use MySQL and Postgres, can we not give a query that is used to load the data?
If I can automate this completely I am in.
Andrea_ChartPixel
May 5, 2025A: Hi there! Great question. Yes, you can import data into our platform using SQL connections, and we support both MySQL and Postgres. You'll just need to provide your database credentials (host, username, password, schema, and table). Your login details are not saved as the connection is used only once to pull the data into your project.
You can choose which columns to include after the...
Share ChartPixel
Q: Does ChartPixel only supports single tables or joined tables, too?
Hello
it seems that all your sample data "AI salaries", "customer survey" and "stock market data" are data from one single table, which hopefully never corresponds to reality: the vast majority of data is normalised.
Hence the question:
Do you have to manually merge all tables into a single table for ChartPixel or can ChartPixel also work with joined tables?
Thanks a lot, kind regards,
Thomas
Jack_ChartPixel
May 5, 2025A: ChartPixel handles multiple sheets, even if there are multiple tables spatially separated on a single sheet, but it processes each table independently. For example, if you have three tabs, ChartPixel will try to create charts from all three tabs having them processed and analyzed one by one, and then generate and display the most relevant charts from the combined pool of insights.
Now, you...
Share ChartPixel
Verified purchaser
Because ChartPixel reads the 1st 5 Tabs from an Excel Sheet, it looks like it is handling joined tables, too.
Q: Google ads integration?
Can we integrate the app to pull data from Google Ads?
Andrea_ChartPixel
May 5, 2025A: We currently do not have Google Ads integration, so you need to export the data to CSV - raw data if possible - and then upload to ChartPixel. You can also connect to your Google sheet- with shareable link. It then automates the data analysis and visualization for you and you can further ask questions in your data.
If you like to discuss further, you can contact us via info@chartpixel.com to...
Share ChartPixel