4.0
Taco ratings
'Customers are all about ChatMaxima - Plus Exclusive, praising its seamless onboarding, intuitive bot-building, and responsive customer support. There are a few hiccups like occasional connectivity issues and limited customization options, just small bumps on the road. Weighing the raves against the occasional grumbles, ChatMaxima - Plus Exclusive is hitting the mark and is a solid buy for those in need of an automated customer service and lead gen solution. With an overall rating of 4.5 and a 60-day money-back guarantee, it's worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
Terrible - and I hate to say that [UPDATE] They are listening
Okay so I left my review but now feel I need to re-visit it. They reached out and have helped me with a few of my issues. And have given me a clearer idea of where this is going. So I am changing my rating to 2.5 from 1 - and will change again if I see the improvements soon. their guy was really friendly and jumped on a video call with me. NOW THAT IS A GOOD STEP IN THE RIGHT DIRECTION.
Original review was....... The platform is simply not ready for launch. Its a series of menus many of which do nothing.
their own support ticket system does not get any attention.
No iOS app despite being told it is awaiting approval.
Very buggy and I wish I could refund it I'm afraid to say.
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Verified purchaser
Ensure support provided
I purchased tier 4 back in August 2024 and returned. The Product seemed great with lots of features. At the time I was using there where lots of issues and poor support. I would suggest that anyone who purchases ask your questions, verify features and check that you receive responses from support with real solutions.
Vignesh_ChatMaxima
Apr 10, 2025Thanks for sharing your honest feedback about your experience last year during our initial launch. I appreciate you noting the potential and features you saw in ChatMaxima.
I'm genuinely sorry that stability issues and, particularly, the support you received at that time didn't meet your expectations and led to your return. That's certainly not the experience we want for any user.
Hearing...
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Verified purchaser
problem with connecting facebook and instagram accounts
I ask for help to immediately resolve the problem with connecting to my facebook and instagram accounts. After purchasing until now I still can't connect to my facebook and instagram fanpage accounts, I have tried to contact customer service but there has been no definite answer, the last time I contacted customer service there was no answer, please resolve the problem immediately, thank you
Vignesh_ChatMaxima
Sep 5, 2024Hi Batir,
First, I want to sincerely apologize for the inconvenience and frustration you've experienced with connecting your Facebook and Instagram accounts. As the founder of ChatMaxima, I deeply value each of our customers and their unique needs, and I appreciate your patience as we work through these challenges together.
To give you a comprehensive update, our customer support team has been...
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Verified purchaser
Five tacos – worth more than every penny
New software always takes some time to learn—where is this, where is that? But ChatMaxima makes it as easy as it gets. I’ve made my share of bad software purchases, but this will make up for a lot of failures. I ♥️ it.
Vignesh_ChatMaxima
Sep 2, 2024Thank you so much for the kind words! 😊 We're thrilled to hear that ChatMaxima is meeting your expectations and helping make up for past software experiences. Your positive feedback truly motivates our team to keep innovating and improving.
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Verified purchaser
So far so good..
I love how complex and flexible the chat flow is.
I can connect to APIs, setting variables and also the chatbot can receive webhooks!
I can create knowledge base without buying another LTD here.
Product quality: 4 tacos (rapid development and a lot of room for improvement); an additional taco for amazing + friendly founder support and prompt feature request responses (Thank you!).
T1 is a keeper. Overall Value > Pricing.
Vignesh_ChatMaxima
Aug 20, 2024Thank you so much for your kind words and detailed feedback! 🌮🌮🌮🌮 It's incredibly rewarding to hear that you find ChatMaxima's chat flow complex and flexible. Connecting to APIs, setting variables, and receiving webhooks are features we've put a lot of effort into, so it’s great to see you making the most of them.
I'm also thrilled to hear that the knowledge base feature is meeting your needs...
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