3.8
Taco ratings
Customers have praised Clickiny for its user-friendly interface, robust functionality, and responsive customer support. While some users have encountered minor issues with form design and auto-saving, Clickiny remains a dependable tool for capturing leads. With a 3.8 rating and a 60-day money-back guarantee, it's definitely worth trying out.
AI-powered summary of customer reviews
Verified purchaser
This is one of the most BUGGY form builders Ever. This software will frustrate you!!!
I bought Tier 4.
The system looks great in the beginning, but here's what's wrong with it - which makes it completely unusable and frustrating.
1. Customer Service is terrible. 0 Stars. There's no chat, there's no help, the knowledge base if totally useless and your credentials won't work on the Knowledge base website so theres no way to contact them other than APPSUMO.
2. The software buggy crap. Lots of functionality - none of it you can use.
a. The color/design changes do not hold... make changes to your form... they say "auto-saving" but that isn't true. None of the design changes hold over... you're constantly dealing with the default black and white form.
b. The changes you make when you hit PUBLISH never staick. The minute you go back to the form, the changes you made revert to the (garbage style) that they default to - so your constantly making the same changes you want over and over and over again. Frustrating!
c. If you click the "3 dots" on the top right, you will find the save button, but the button is useless.
d. Whatever server they use is constantly failing and all your changes are not saved - while it's shoing "auto-saving" which never stops - and during that wait, the PUBLISH BUTTON and the SAVE BUTTON are totally useless. You're only hope is to refresh the webpage - and start ALL OVER.
3. If all this wasn't bad enought - refreshing, almost always takes forever and sometimes ends up in an error.
If you like form builders with all this functionality - look elsewhere - I will see if they implement any of the changes I am pointing out here - but if they don't - I am refunding.
Lastly, I can't wait to see how long it takes them to respond to this review.
Contact_Clickiny
Apr 3, 2025We’re really sorry to hear about your experience with Clickiny, and we truly appreciate your detailed feedback. Our goal is to provide a seamless and reliable form builder, so we take issues like these very seriously.
We understand how frustrating it can be when changes don’t save as expected. Our team is actively investigating this issue to ensure auto-saving and publishing work consistently. If...
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Verified purchaser
Almost there
So far so good seems to work well but is missing some features at the moment but I'm sure this could become as good as Heyflow but at a lot cheaper price. I've submitted a couple of improvement suggestions and hopefully the Dev team listen. I had to contact support about something (my oversight not a problem with the software) and the response was rapid. I'm adding to this 2 weeks in and although I like the software its buggy with things not working as it should I hope this improves rapidly.
Contact_Clickiny
Mar 21, 2025Thank you so much for your feedback! We're glad to hear that the software is working well for you so far. We truly appreciate your suggestions for improvement, and rest assured, our development team takes all feedback into consideration as we continue to enhance the platform. We're also happy to hear that our support team was able to assist you quickly!
We're committed to offering a great...
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Verified purchaser
Very solid and helpful app
Very solid and helpful app, excellent support. I recommend this app further.
Contact_Clickiny
Feb 17, 2025Thank you so much for your kind words! 😊 We're thrilled to hear that you find the app solid and helpful. We're always here to provide excellent support whenever you need it. Your recommendation means a lot! 🙌
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Verified purchaser
Not perfect (yet) but I like it
Tier 1 meets my needs well. I’ve set up 2 widgets on the main website and the booking website, along with a few forms. Overall, it works well, though there’s room for improvement in the form creation process, as not everything functions perfectly. It has great potential, and the value for the price is quite good!
Contact_Clickiny
Jan 2, 2025Thank you so much for your feedback! We're thrilled to hear that Tier 1 meets your needs and that you're finding value in the widgets and forms you've set up. 😊
We’re constantly working to improve Clickiny, and your input about the form creation process is invaluable. If you have specific suggestions or encountered any challenges, please feel free to share them with us at contact@clickiny.com.
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Verified purchaser
Herramienta fantástica para ventas por internet
Me encanta lo que se puede hacer con esta herramienta a través del whatsapp para los anuncios publicitarios en este caso mío cómo mediador de seguros.
Contact_Clickiny
Dec 28, 2024Thank you for your feedback.
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