Q: 2nd attempt: Questions about "Filter Fraud/Bot"
2nd attempt: I have some questions about "Filter Fraud/Bot": 1. How is it determined that traffic is fraudulent? 2. What types of bots are monitored? 3. Are well-known bot IP address databases used, or are there proprietary algorithms? 4. How often are the rules or databases for bot filtering updated? 5. Is there a risk of false positives — when human traffic is mistakenly identified as a bot? 6. Is it possible to customize filtering rules for specific tasks or projects? 7. Is analytics provided for filtered traffic for subsequent auditing? 8. Is it possible to view logs or the reasons for blocking each specific request? 9. What happens to blocked Fraud/Bot clicks?
Q: Tier 4 Problems – No Support Response and Feature Issues
Hi,
I purchased Tier 4 and have already sent two messages through your “Contact Us” page, but haven’t received any response or even an acknowledgment. This is concerning.
My main issues:
Retargeting pixels: The system keeps asking me to upgrade, even though I’m on Tier 4. Other users were told to contact support, which I’ve done.
Popup feature: The countdown template doesn’t use the days, hours, or minutes I enter. When I preview with a target URL, I get a “connection refused” error and the landing page doesn’t show behind the popup. Only the popup (with the wrong countdown) and a message after closing appear.
I included more details in my original messages, but I’d appreciate an update or some guidance on how to resolve these issues.
1. How is it determined that traffic is fraudulent? 2. What types of bots are monitored? 3. Are well-known bot IP address databases used, or are there proprietary algorithms? 4. How often are the rules or databases for bot filtering updated? 5. Is there a risk of false positives — when human traffic is mistakenly identified as a bot? 6. Is it possible to customize filtering rules for specific tasks or projects? 7. Is analytics provided for filtered traffic for subsequent auditing? 8. Is it possible to view logs or the reasons for blocking each specific request? 9. What happens to blocked Fraud/Bot clicks?
Which plan includes the "Retargeting Pixel" feature? I purchased the "APPSUMO TIER 3 PLAN," but the system tells me that I need to upgrade to the "BASIC PLAN." Can you fix this issue?
A: Hey mate, pls write into our support team support (at) click (dot) org and we'll take a look at your account - just make sure to provide your username or email address.
Could you please clarify what this product does? Your help would be appreciated. Please explain? What does "Custom Domains" mean in Tier 4, and what do 10 custom domains refer to? When do you think you will have a full tutorial on how this works to help us understand how to use this product properly? It would be a major help!
Q: 2nd attempt: Questions about "Filter Fraud/Bot"
2nd attempt: I have some questions about "Filter Fraud/Bot":
1. How is it determined that traffic is fraudulent?
2. What types of bots are monitored?
3. Are well-known bot IP address databases used, or are there proprietary algorithms?
4. How often are the rules or databases for bot filtering updated?
5. Is there a risk of false positives — when human traffic is mistakenly identified as a bot?
6. Is it possible to customize filtering rules for specific tasks or projects?
7. Is analytics provided for filtered traffic for subsequent auditing?
8. Is it possible to view logs or the reasons for blocking each specific request?
9. What happens to blocked Fraud/Bot clicks?
Share Click.org
Q: Tier 4 Problems – No Support Response and Feature Issues
Hi,
I purchased Tier 4 and have already sent two messages through your “Contact Us” page, but haven’t received any response or even an acknowledgment. This is concerning.
My main issues:
Retargeting pixels: The system keeps asking me to upgrade, even though I’m on Tier 4. Other users were told to contact support, which I’ve done.
Popup feature: The countdown template doesn’t use the days, hours, or minutes I enter. When I preview with a target URL, I get a “connection refused” error and the landing page doesn’t show behind the popup. Only the popup (with the wrong countdown) and a message after closing appear.
I included more details in my original messages, but I’d appreciate an update or some guidance on how to resolve these issues.
Thank you.
Justin_Blastable
Jun 12, 2025A: Hey mate, I checked and out support team did get back to you today to help get this all 100% sorted - thanks for your patience.
Share Click.org
Q: Questions about "Filter Fraud/Bot"
I have some questions about "Filter Fraud/Bot":
1. How is it determined that traffic is fraudulent?
2. What types of bots are monitored?
3. Are well-known bot IP address databases used, or are there proprietary algorithms?
4. How often are the rules or databases for bot filtering updated?
5. Is there a risk of false positives — when human traffic is mistakenly identified as a bot?
6. Is it possible to customize filtering rules for specific tasks or projects?
7. Is analytics provided for filtered traffic for subsequent auditing?
8. Is it possible to view logs or the reasons for blocking each specific request?
9. What happens to blocked Fraud/Bot clicks?
Share Click.org
Q: Retargeting Pixel issue
Which plan includes the "Retargeting Pixel" feature? I purchased the "APPSUMO TIER 3 PLAN," but the system tells me that I need to upgrade to the "BASIC PLAN." Can you fix this issue?
Justin_Blastable
May 27, 2025A: Hey mate, pls write into our support team support (at) click (dot) org and we'll take a look at your account - just make sure to provide your username or email address.
Thanks!
Share Click.org
Q: Custom domains clarification
Could you please clarify what this product does? Your help would be appreciated.
Please explain? What does "Custom Domains" mean in Tier 4, and what do 10 custom domains refer to?
When do you think you will have a full tutorial on how this works to help us understand how to use this product properly? It would be a major help!
Share Click.org