Verified Purchaser badge

Verified purchaser

Member since: Jun 2025Deals bought: 1
1 stars
1 stars
Edited Jun 19, 2025

Bad Support team

It doesn’t feel like they want to support, I booked a call - a guy came and said he has to fix his network, waited for 30 minutes just to check how to use the tool and then dropped as he never showed up. same thing happened earlier - booked a demo and nobody joined the call.

Founder Team
AlexC_Closely

AlexC_Closely

Jun 19, 2025

Hi Uday,
Sorry to hear that you had such an experience. However, as far as I checked - you booked a call with our sales team member who deals only with subscription clients, not our CSM or Support team. Please contact our Support team via chat or email and they will give you the contact details of our Customer Success Manager who deals specifically with AppSumo users and will be happy to hold a demo for you.

Helpful?
Share
Ratings