Observation #1. 101 basic features. In 2025, those features will feel like something you can start generating by yourself via Claude. Basic features everyone else has offered for ages.

Observation #2. The product isn't evolving at all.
P.S. I'm not even taking into account their Apollo.io clone attempt because there's no chance it's anywhere near those systems; most emails are non-existent and/or outdated. This isn't the value, value is in what they can do around and for LinkedIn accounts.

Observation #3. LinkedIn restricts accounts more often than not (more and more). It was okay in the past, nowadays LinkedIn has gotten better with detecting those things, and Closely is not evolving at all, so here we are...

Observation #4. To recap, their product manager / CEO needs to understand users' needs and features that will help get better profile visibility, engagement, low-cost marketing, etc.

Proposing a DM feature but instead of on LinkedIn - on their platform type of features is a joke. 'Nice to have' features when you really don't know what to do next.