I really want to love this tool, but find it very difficult.

The AI is what makes this tool stand out. I'm using it to upload meeting notes to find links between topics. It does a magnificent job at this 50% of the time. The other 50% it just gives me the basic key topics with no connections. Sometimes it doesn't even do that and turns paragraphs into "Discussion 1" ,"Discussion 2", etc. The tool also can only do this for one meeting/doc at a time. You cannot upload multiple documents, have AI review it, and display nodes and links as if it was a single document. I did try manually merging two documents, but the output was not coherent and not usable. It's also not possible to put raw text in and have AI analize it unless you save it first and upload it as a TXT file. Once AI has generated a map I found using AI to be helpful only with batch operations to nodes, but to be more work with smaller tasks. For example, I asked AI to split a node into two, but when it did, the original node was not removed (also the new nodes were missing styling and icons that were added when AI initially generated the map).

The map canvas is pretty standard. I did find it odd that ctrl + click was the only way to select multiple nodes. Right clicking and dragging should let you do the same (check out Mural for building a good complex canvas). I also expected shift + click and alt + click to add or remove nodes from my selection. It seems there are stock images that AI can use when generating nodes in a new map but they are not accessible to the user. I wish there was a way to access them, use fontawesome, and build our own repo of icons for later use.

There's no folder structure, the tagging system isn't present on mobile and not well implemented on desktop, there's no way to set something as a favorite on mobile or archive maps. ADD FOLDERS and allow searching for "#tag" since tags can't replace folders (especially for mobile users). Once favorited on desktop you can't access favorites on mobile. On mobile you can't copy, delete, or share maps. This also means community templates are useless since they can't be duplicated. Locking, unlocking, and selecting multiple nodes in the canvas can't be accomplish. AI chat with a map, presenting, exporting, canvas colors are all missing from mobile. On both desktop and mobile, I did not see a way to do batch operations to maps such as adding a new tag or deleting several maps at once.

My experience using this product has not been great especially with my primary device being mobile. I keep trying to use the tool but there's quite a bit of work left for it to be useful.