Columns Questions

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Q: Chart Embeds - Prohibit data download

When embedding a chart on a page, there is a link that says -> view on columns, where the user can switch between the chart and the tables. The user can also download the data. Is it possible to remove this link when embedding a chart?

It also allows anyone to just embed the chart without giving any proper rights to use the data.

I'd ideally not want the data to be downloaded or have the user go to an external link.

Is there a solution?

Thanks

CallmeRoMay 26, 2025
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Founder Team
ShawnCao

ShawnCao

May 26, 2025

A: Yes. You can disable the "view on columns" button as well as "graph filter", these two settings are located at the bottom of general setting tab.

You can also set domain whitelist in the graph sharing dialog so that the graph can only be loaded in the domain you specified, others can not do that.

So I think these are solutions for both of your concerns.

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Q: Columns is not recognizing a valid date format??

When I connect my Google Sheets file to Columns, it is not recognizing the date column as a valid Time series. Why is that?? The current format is "05-20-2025". The schema is only seeing it as text. According to the documentation, this is a valid format (UsDateFull: 'M/d/yyyy', 'MM/dd/yyyy').

newlifecccPLUSMay 23, 2025
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Founder Team
ShawnCao

ShawnCao

May 24, 2025

A: We will use support channel to analyze your data and see why DATE is not recognized, based on what you provided, it should.

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Q: Comparison with chart pixel and instacharts

Can you please let me know how columns.ai is different from the other 2 offerings in Appsumo like instacharts and chart pixel?

MAK_DBKPLUSMay 20, 2025
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Founder Team
ShawnCao

ShawnCao

May 20, 2025

A: I am not sure what they are good at - what do you need? I can help answer if Columns fits your need or not.

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Q: Process to get more seats

I got the tier 1. Amazing software. What is the exact process for getting more seats? It looks like I should get tier 2 to get 3 seats and then put in the redeem codes but not sure if that is the best way to get more seats.

Concerned that if I just grab tier 2 the codes might not go to my main account and it might cause a mess. A video tutorial to show upgrading for the visual learning sumolings would be fantastic.

christopher070PLUSApr 30, 2025
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Founder Team
ShawnCao

ShawnCao

May 1, 2025

A: Thanks for your comment!

The way you described is correct - by redeeming multiple codes in your main account, you automatically become admin of a newly created team which has a shared workspace for every member you added.

Just a Note: due to low adoption, we have stopped enhancing team feature, instead of improving sharing functions across different accounts. So you can also get multiple...

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Q: Is MySQL support ready?

YakovskiPLUSMar 9, 2025
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Founder Team
ShawnCao

ShawnCao

Mar 10, 2025

A: Unfortunately not. Sorry about that.

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