If we stop using the tool do we lose access? | Connexify

Connexify

Q: If we stop using the tool do we lose access?

02a85b7957b44e55bf925b65ea80e066PLUSMay 15, 2025

Founder Team

Connexify

May 15, 2025

A: Great question! That actually depends on the platform, some connections stay active even after you stop using the tool, while others may get disconnected.

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I went ahead and decided to give it a shot and purchased tier 5. I was able to add my branding - which is only my logo and the color of the button - but in terms of white-labeling, I see no options anywhere. In fact, your branding is everywhere - literally there is more of your brand on the page than there is my own. It's on a connexify domain, then right below the connection form is the website footer from your business. So, in plain view the customer is looking at both my connection request as well as all of your social media links, your "how it works, blog, pricing," etc. etc. It's so far from white-labeled that it's not even on the same planet. Am I missing something or is this really what you're calling white labeling? I also don't see the advanced analytics or any analytics within the dashboard - where are those located?
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If we send an access request via Connexify that includes multiple platforms (e.g., Google Ads, Google Merchant Center, Google Search Console, Shopify), and the client doesn’t have some of those accounts set up yet (like GMC or GSC), can they still proceed with granting access to the platforms they do have? Or would we need to create a new access link excluding the missing platforms?

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