Contact Button Questions

Showing 1 - 20 of 72 questions

Q: Email notifications

Hello
I see there was talks about whitelabel email notifications coming in March.

Is this feature been completed?

dewayneJun 23, 2025
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Founder Team
productpete

productpete

Jun 23, 2025

A: Hi Dwayne, Yes, it's next on the list. We're currently working on releasing more of our Pop-up features and that has taken longer than expected. I can let you know when the new form notifications are ready.

However, if you already use Zapier or Make, you can already enable something similar using our Webhook form feature. Best, Pete

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Q: Error 500 during registration

Hi Team,

there is a problem on your platform during the registration process.
i used a standard email to register (not gmail) and after clicking on the email you sent, i get an error 500 : HTTP 500 Internal Server Error
Can you fix it?
Thank You

christelle22450PLUSJun 12, 2025
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Founder Team
productpete

productpete

Jun 12, 2025

A: Hi Christelle, Sorry to hear you're having this issue. We made a change to teams logins yesterday that may have caused this.

Our lead developer will be looking into this shortly and I'll give you and update via email once we have it resolved.

Sorry again for the inconvenience - Pete

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Q: These credentials do not match our records.

Cant even sign up.. Is there a secret way to do it?

KMFaircraftsPLUSMay 28, 2025
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Founder Team
productpete

productpete

May 28, 2025

A: Hello, Did you by chance sign up using our Google Sign in button? We still haven't connected email/password logins to Google login, so that might be the issue.

Otherwise, could you please email me at pete@contactbuton.com with the email you're trying to login/signup with and I can take a look for you? Cheers, Pete

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Q: App Design Question

app looks interesting but the design looks a bit dated. are you working on a better looking user interface or can the current form be modified?

steve0PLUSMay 20, 2025
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Q: Information about the chat feature.

Hi,
your product looks interesting I wanted to ask two questions:
1. How does your chat work and how is the training done.
2. How do you compare to AnyChat a product here on APPSUMO.
Thanks

mancinelligfPLUSEdited May 10, 2025
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Founder Team
productpete

productpete

May 11, 2025

A: Hi there,

Good question! Today, we don't offer native chat as part of the offering. Instead, make it easy to trigger a chat conversation using one of the top solutions currently on the market. You can see our list of chat integrations here: https://contactbutton.com/integrations/

That said, I do have both AI Agents & a chat widget powered by Slack, Gmail, and Microsoft on the roadmap for Q3....

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