Q: Need to upgrade to add users

I was trying to add a user but it's not allowing me. It says I need to upgrade plan.
Could you help check this, please? I also sent you an email.

sara606Jul 1, 2025
Founder Team
Gregory_Corcava

Gregory_Corcava

Jul 1, 2025

A: Hello! I thing is, your user details show appsumo_id is empty in our database. Can you double check that you redeemed appsumo code? You can follow up here or in the email

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Verified purchaser

Posted: Jul 2, 2025

It says on Appsumo Products, "Activated". I also sent you an email yesterday but no one has answered yet.

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Verified purchaser

Posted: Jul 3, 2025

Hi Greg, any news yet?