Q: Quick questions
Hello, I got some quick questions. Thinking about moving some of my micro/niche SaaS to your payment (mor) handling.
1. What are your fees for refunding and for chargebacks?
2. Is a refund rate between 8-12% okay for your service if no chargebacks happen?
3. I'm planning to build a SaaS around public but scraped together data. Would this be acceptable? Something like https://gumtrends.com/ but for a different platform.
4. You currently only and mostly support card payments, or? So no PayPal, Klarna, SEPA or other Payment Services? Any plans on integrating more than card payments? Especially PayPal, Klarna and SEPA? They're highly used in the eurozone.
Thank you!
Gabriel_Creem
Apr 3, 2025A: Hey thanks for the questions!
1 & 2- We charge $25 for any chargebacks - We charge the normal processing fees for refunds, no added fees on that
2 - An elevated refund rate is okay, as long as chargebacks are not elevated.
3 - That would be ok as long as you are not infringing any intellectual property or rights
4 - Right now, we support a wide range of payment methods, including:
Digital Wallets: Apple Pay, Google Pay, Link, MobilePay
Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, China UnionPay, Cartes Bancaires
Local Payment Methods: Bancontact, BLIK, EPS, iDEAL
We will soon start accepting SEPA as well. PayPal will still take a bit longer due to legal work unfortunately.
Let me know if you have any other questions, and happy to help!