CutMe Short Questions

Showing 1 - 20 of 57 questions

Q: roblems with viewing the site

hello, I have problems with viewing the site after registering it on the app as italianoespresso.mx domain
I have deleted my registration, but my site still points to your address 139.59.221.173. Which hosts do your app work well with?

Massimo75PLUSJun 20, 2025
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Founder Team
Gautam_CutMeShort

Gautam_CutMeShort

Jun 21, 2025

A: Hey Sumo-ling
To fully remove the custom domain connection, please make sure to:

1. Delete the domain from your CutMeShort account (if you haven't already).
2. Remove the A record pointing to 139.59.221.173 from your domain's DNS settings — this was added during the domain setup process.

If you're facing any issues while connecting your domain, don't worry — we're here to help!
You can reach...

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Q: Support for Custom Domain for Public Analytics Sharing?

It would be useful to have the analytics performance under our CNAME to share with customers.

sartajanandPLUSJun 18, 2025
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Founder Team
Gautam_CutMeShort

Gautam_CutMeShort

Jun 19, 2025

A: Thanks Sumo-ling for reaching out!

You can make your analytics public—if you haven’t already checked it out, I suggest giving this blog a look.
Blog: https://www.cutmeshort.com/blog/easily-share-link-performance-introducing-public-analytics-in-cutme-short

To answer your question: currently, you cannot have the analytics on your custom domain. However, one workaround I can suggest is to...

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Q: Working in some locations, but not in US

My virtual assistants can open the short links we created, but I cannot in the US. Why are the short links working in the Philippines but not here in the US?

zack448PLUSMay 29, 2025
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Founder Team
Gautam_CutMeShort

Gautam_CutMeShort

May 30, 2025

A: Hi Sumo-ling,
Thanks for reaching out.

CutMe Short should not have any issues with redirection in the US — it should work fine.

However, we looked into your case and conducted some internal testing. Based on our analysis, the issue might be related to your long URL, which in some browser locations is not verifying the browser.

We’d like to dig deeper into this. Since you’ve already reached...

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Q: Override metadata?

Hi - any chance override metadata is included in this offer?

104403705259192957382May 23, 2025
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Founder Team
Gautam_CutMeShort

Gautam_CutMeShort

May 23, 2025

A: Hey Sumo-ling, Yes you can fully customise your Previews metadata.

Including Title, description, Image.

Let me know if this answers your question.

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Q: What does "x links per month?" mean?

Does it mean I can shorten for example 500 links each month?

vladyslav64PLUSMay 19, 2025
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Founder Team
Gautam_CutMeShort

Gautam_CutMeShort

May 19, 2025

A: Hey sumo-ling!!

Yes, 500 links/month month means each month you get 500 links,

Let me know if this answers your question.

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