Q: BOYK from Openrouter
I would like to know how we can add our own keys. It would be particularly useful if adding keys from OpenRouter were an option, so we could experiment with the latest models from various developers. How and when will this be possible, and will it be possible to add specific models from OpenRouter?
Mike_CXGenie
Jul 14, 2025A: Currently, CX Genie is focused on delivering a stable and optimized experience using selected AI models that we've carefully tested and fine-tuned for customer support scenarios.
While custom model selection (such as through OpenRouter) isn’t available at this time, we continually evaluate new options based on performance, cost-efficiency, and user needs.
We truly appreciate your feedback and will keep it in mind as we plan future enhancements!
karmeshvarOK, thank you. So the BYOK option is only available for GPT-4. When adding an API key from OpenAI, does that mean we get unlimited messages per month?
Yes, that’s correct. If you use your own model, the conversation limit will depend on the model you choose. For BYOK purpose, we also support Gemini 1.5 and Claude 3.5 in addition to GPT-4o.
matrix.gPLUSIs this already available in the current version BYOK Gemini 1.5, Claude 3.5 and GPT-4o ?
Yes, the current version of CX Genie already supports those AI models.