Depositphotos Questions

Showing 1 - 20 of 236 questions

Q: Can I bolt this pack on to my existing Depositphoto account?

87e79c0bf0354b70ab6df9cd9850e795Apr 22, 2025
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Founder Team
Michael_Depositphotos

Michael_Depositphotos

Apr 22, 2025

A: Yes, of course. You can purchase and activate a promo code for your existing Depositphotos account.

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Q: Videos now included?

Hi there,

all the Depositphot deals had no videos included. Did that change now? Can I use the credits now for videos? And also the ones I bought before with Appsumo deals?

Best,

Thomas

HanniballApr 22, 2025
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Founder Team
viktoriia_Depositphotos

viktoriia_Depositphotos

Apr 22, 2025

A: Thomas, thank you for your question. Yes, unlike our previous AppSumo deals, this offer includes all content types: images, videos, and audio. (1 video = 20 credits, 1 image = 1 credit, 1 audio = 1 credit). Plus, you can download 100 images/audio or 5 videos at your own pace—no time limit!
Your previously purchased packages with AppSumo are for images only.

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Q: Generative AI tool for client work

Hi, if you use the generative AI tool to create an image for client artwork, what are the terms and conditions if the client then wants to use this image in other print and digital formats they want to create themselves?

michelle.camilleriApr 22, 2025
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Founder Team
viktoriia_Depositphotos

viktoriia_Depositphotos

Apr 22, 2025

A: Michelle, thank you for your feedback! AI-generated images can be used under the Standard License. If you're creating something for a client, the license will belong to you, and your client can use the image as part of the final work you deliver. However, if they'd like to use the image for other personal projects, they’ll need to purchase it through their account.

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Q: This is a GREAT deal but very poorly communicated

as someone who has personally purchased this offer for Deposit Photos several times, I can assure you, first-hand, this is a great deal.
To be clear, it is $49 US to purchase 100 photos, which can be used anytime and there is no time limit when you have to use them. If you buy photos you'll know this is a good deal.
Dear AppSumo - the way this is presented is NOT at all clear, the only way to see the details of the offer (100 credits/100 photos) for $49 is to go to the chart.
The video and description mentions hundreds of options, videos, etc and it SOUNDS LIKE it is unlimited access for $49.
Rest assured this is a legit deal, I have stocked up a few years ago and still have almost 100 photo credits left in my account to use up at any time.
APP SUMO DO BETTER explaining this please!

DebbieCWellnessApr 21, 2025
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Founder Team
Mila_Depositphotos

Mila_Depositphotos

Apr 21, 2025

A: Thank you for your valuable feedback and being a loyal customer—we truly appreciate it! We’re glad you’ve had a great experience with the deal. We will pass your comments on to the appropriate department for review to continue improving how we communicate our offers.

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Q: Some clarifications needed

Although most of it is clear, I just wanted to clarify a few points.

1) Are the credits for AI generation of images and existing image credits different from each other?

2) In the case of AI-generated credits, if I generate an image using AI but I don't like it and I want it to be regenerated, will that use another AI credit? Or can I iterate as many times as I like, and the count will only be when I finalize a particular AI image in an attempt to create one?

3) And finally, it goes without saying, but still, I can use these credits whenever I want in the future, right? There is no time limit on when I use these credits, right?

CuddlyWuddlyPLUSApr 21, 2025
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Founder Team
Mila_Depositphotos

Mila_Depositphotos

Apr 21, 2025

A: Thanks for your questions—happy to clarify:

1. AI generation credits and image credits are different. For each prompt, one credit will be used, and you'll receive 4 images to choose from. In total, you will receive 400 images if you have 100 AI image generator credits (100 credits x 4 images per credit).

2. Each AI image generation uses 1 credit. Regenerating will use another credit.

3. The...

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