Q: Use case
Hi, would I be able to automate content creation that is different for all of my clients, daily, including their personal details(hashtags, name, company name) and have it delivered to them each day via SMS text? And could they respond asking for specific content? Almost like a prompt that would return them a social media post?
Trung_Diaflow
Jun 16, 2025A: Hi jeffmistretta,
That’s a great use case — and yes, it’s possible to set this up with Diaflow by combining a couple of flows.
Your system can be structured into two parts:
1. Automated Daily Content Flow:
You can create a scheduled automation flow that generates personalized content (including client-specific hashtags, names, etc.) and sends it to each client.
To handle different client logic, use the Branch component: https://docs.diaflow.io/flows/component-reference/built-in-tools/branch
Note: Currently, Diaflow supports delivering content via apps like Telegram and Outlook Email. SMS delivery isn’t supported natively at the moment.
2. Client-Initiated Requests:
If a client wants to request specific content (e.g., “Send me a post about the latest AI news”), you can build a chatbot or AI agent to handle those dynamic prompts and return tailored social media posts.
Let us know if you’d like help building either of these flows!
Best regards,
Diaflow CS Team