I tested this product both by using the inner workings and by trying to create a small application that connects in API to the service. Here is what I think of it:

PRO
- very good potential. Idea behind the project is good
- in a few steps you can create very useful scenarios
- The software can be used (for the simplest tasks) even by those without technical knowledge
- It has several functions that can be used in different scenarios. Also good is the possibility of having internal data structures on which you can save various useful information for the scenarios you create

AGAINST
- in general I had the feeling that the application and website are still in the termination phase and not ready for sale
- to integrate my own external app into this service I had to go by trial and error as the documentation is insufficient.
- I agree with other users about the gdpr policies being unclear. This is a problem especially in relation to the new directives that have been issued
- a few times within the application I have verified bugs (for the project staff: If you want I can send you a list of the malfunctions I have identified)
- the website is not complete and does not provide basic information. The technical documentation is not complete either

As a summary, I think that this service, if brought to a correct implementation state, could be a good service to use to solve a multitude of cases. At the moment, however, I still see it as not 100% mature.