Frustrating
Unable to proceed with a simple set of instructions. I got messages that an unexpected error had occurred, and then, once I was able to get an answer, the answer got cut off. The longest answer covered probably 20% of my instructions. Tried multiple times, resulting in wasting credits.
In its current state, I am unable to recommend docAnalyzer. I do hope it improves. So far it has been a frustrating experience.
Six lines of text as an answer is simply unacceptable for my needs.
Christophe_docAnalyzer.ai
May 22, 2025We're truly sorry to hear about your frustrating experience. This is definitely not the standard we aim for at docAnalyzer.ai. Issues like cut-off answers or unexpected errors are not normal, and we take them very seriously.
Unfortunately, we weren’t contacted through support before your review, which limits our ability to investigate and resolve what went wrong in your case. We'd really appreciate the opportunity to look into this further, understand the cause, and make it right for you.
Please reach out to us directly at admin@docanalyzer.ai or through the support chat on our website. We’re here to help—and we are constantly improving our system based on real user feedback like yours.
Thanks again for sharing your experience—we hope to turn it around for you.