Great Potential Realised – Support Came Through When Needed
docAnalyzer.ai has great potential and, if everything works as promised, it can be an excellent tool — especially considering the value in Tier 3.
The main features in the back office seem to work well. The OCR, for example, performs accurately when I upload documents directly through the platform.
When testing the API, I initially had a frustrating experience: calling the OCR endpoint returned a 500 "Unexpected Error!" — a generic message that gave no clues about the issue.
However, after they located the missing emails, support responded promptly and helped resolve the issue effectively. The team was helpful, attentive, and managed to overcome the initial problems I encountered with the API.
Therefore, with the issues resolved and considering the overall quality of the tool, I'm updating my review to 5 tacos. The product is excellent and shows strong potential for continued growth.
Christophe_docAnalyzer.ai
Edited Jun 26, 2025Thank you so much for taking the time to update your review and share your honest experience with us!
We’re thrilled to hear that you see great potential in the platform and that the core features—especially OCR—have now been working well for you. We truly appreciate your patience and feedback during the API issue. Your comments help us make docAnalyzer.ai even better.
We apologize again for any frustration caused by the initial error and communication hiccups. Thanks for being part of our journey!